Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Tailor your resume to this People Operations Manager role.
Rezi rewrites your resume against Convex Insurance's job description. Free.
Tailor your resume to this People Operations Manager role.
Rezi rewrites your resume against Convex Insurance's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the People Operations Manager posting at Convex Insurance — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the People Operations Manager posting at Convex Insurance — free, in seconds.
About the Role
Guide our offshore People Operations team and drive operational excellence across the entire employee lifecycle. Focus on optimizing core HR processes, championing system enhancements, and delivering a seamless employee experience. Oversee daily operations, monthly payroll, and employee benefits provision, including vendor partnerships and market benchmarking.
Responsibilities
- Provide operational oversight for the offshore EXL team, allocating workloads and steering priorities.
- Monitor and uphold HR data compliance, ensuring adherence to GDPR and data privacy standards.
- Leverage HR data and Management Information (MI) to generate actionable insights.
- Partner with outsourced providers to resolve operational challenges and monitor SLAs and KPIs.
- Oversee and govern all audit actions for the People team, driving remediation efforts.
- Support operational resilience priorities, including business continuity plans.
- Direct the annual HR budget planning cycle, coordinating resource allocation and financial forecasting.
- Lead the People team in upholding strict SOX compliance and embedding internal controls.
- Act as the primary system administrator for HRIS (Oracle), championing data integrity and optimizing functionality.
- Lead benefits processes and annual renewals.
- Assist with general employee queries and benefits administration.
- Continuously review benefit offering to ensure competitive, market-leading benefits.
- Manage the annual flexible benefits enrolment window.
- Manage end-to-end monthly payroll processes across various territories.
- Maintain and uphold SOX-compliant processes and audit standards, identifying efficiency opportunities.
Requirements
- Several years in a similar role.
- Experience with employee benefits is advantageous.
- Experience in managing HRIS platforms (Oracle HR preferred).
- Highly collaborative with the ability to partner across Convex.
- Ability to clearly communicate with employees on benefits related topics.
- Robust analytical capabilities to solve complex problems.
- Experience in automating operational activity, reporting, and analysis.
- Strong attention to detail.
- Excellent oral and written communication skills.
- Culturally astute and able to collaborate well with offshore teams.
- Integrity and ability to handle highly confidential information.
- Excellent organizational skills and demonstrated ability to prioritize work activity.
- Ability to problem solve using sound and accurate judgment.
Skills
- HR Operations
- Governance
- Systems Administration (Oracle HRIS)
- Data Compliance (GDPR)
- Management Information (MI) Reporting
- Vendor Management
- Audit Management
- Budget Planning
- SOX Compliance
- Benefits Administration
- Payroll Management
- Analytical Skills
- Problem Solving
- Communication Skills
- Organizational Skills
Location
- London, UK
Work Type
- Permanent
- Full Time
Benefits
- Competitive Salary
- 30 days Annual Leave
- Birthday Leave
- 10% Employer Pension Contribution
- Private Health Insurance Medical Cover
- Group Income Protection
- Life Assurance Cover
- Enhanced Parental Leave
- Annual Health Check
- 3 days of Volunteer Leave each year
- £1,300 to spend on learning & wellbeing
- Give as You Earn
- Cycle to Work
- Season Ticket Loan
About the Company
- Convex