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About the Role

We are seeking an experienced Head of Indirect Tax, or a Senior Manager ready for career advancement, to lead the group's UK and international indirect tax affairs. This high-visibility leadership role involves strategic tax planning, international expansion, structuring, transactions, compliance, and governance during an ambitious scaling phase for Starling Bank.

Responsibilities

Lead the group’s indirect tax strategy and compliance, identifying opportunities and navigating statutory changes across UK and international jurisdictions.
Support high-profile corporate projects including IPO planning, group reorganisations, acquisitions, international expansion, and transfer pricing.
Champion strategic VAT planning and optimisation, anticipating emerging indirect tax developments.
Establish, monitor, and refine the group's Indirect Tax Risk Management & Governance Framework, ensuring alignment with SAO requirements, anti-facilitation of tax evasion controls, and internal audit standards.
Manage relationships with external professional advisers for high-quality, efficient, and cost-effective delivery.
Partner with Finance, Engineering, and Technology teams to optimise and automate ERP tax engines, auditing and configuring automated VAT determination logic, general ledger mapping, and digital invoice matching to support MTD and international real-time e-invoicing standards.
Deliver clear, commercially minded indirect tax advice and structured training to Commercial, Product, and Finance teams.
Lead all engagements with tax authorities, overseeing routine inquiries, formal audits, and proactive dispute resolution.

Requirements

Substantial post-qualification experience in UK indirect tax within financial services (such as retail banking, lending, payment institutions, or fintech).
Demonstrable experience leading complex Partial Exemption calculations.
Comprehensive knowledge of international indirect tax frameworks, including EU B2B place-of-supply rules, reverse charge mechanics, and Fixed Establishment risk management.
Proven ability to act as a trusted adviser to executive leadership (CFO, Head of Tax, General Counsel), translating complex indirect tax regulations into actionable commercial strategy and clear briefings.
Professional qualification such as ACA, ACCA, CTA, or equivalent, backed by strong core accounting knowledge.
Collaborative, self-motivated leadership approach with exceptional organisational ability, meticulous attention to detail, and a pragmatic attitude toward indirect tax risk management.
A commercial, solution-focused mindset.
Ability to communicate technical indirect tax matters clearly to both tax specialists and non-tax stakeholders.

Skills

Indirect Tax Strategy
International Tax Planning
Tax Structuring
Tax Transactions
Indirect Tax Compliance
Tax Governance
IPO Planning
Group Reorganisations
Acquisitions
International Expansion
Transfer Pricing
VAT Planning
Risk Management
SAO Requirements
Anti-facilitation of Tax Evasion Controls
Internal Audit Standards
ERP Tax Engine Optimisation
VAT Determination Logic Configuration
General Ledger Mapping
Digital Invoice Matching
Making Tax Digital (MTD)
Real-time E-invoicing
Commercial Tax Advice
Training Delivery
Tax Authority Engagements
Dispute Resolution
Partial Exemption Calculations
EU B2B Place-of-Supply Rules
Reverse Charge Mechanics
Fixed Establishment Risk Management
Executive Advising
Commercial Strategy Development
Organisational Ability
Attention to Detail
Pragmatic Risk Management
Solution-Focused Mindset
Clear Communication

Location

London, UK

Work Type

Hybrid

Experience Level

Head of Indirect Tax
Senior Manager

Education Level

ACA
ACCA
CTA
Equivalent professional qualification

Benefits

25 days holiday
Additional public holiday allowance
Birthday holiday
Option to buy or sell up to five extra days off
Annual leave increases with length of service
16 hours paid volunteering time per year
Salary sacrifice pension scheme
Company enhanced pension scheme
Life insurance at 4x salary
Private Medical Insurance with VitalityHealth (including mental health support and cancer care)
Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
Generous family-friendly policies
Perkbox membership (retail discounts, wellness platform, weekly perks)
Cycle to Work scheme
Salary Sacrificed Gym partnerships

About the Company

Starling is the UK’s first and leading digital bank on a mission to fix banking.
We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.
We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company.
We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone.
We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.
We’re on a mission to radically reshape banking – and that starts with our brilliant team.
Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Equal Opportunity

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace.
Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.