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About the Role
Foundation Risk Partners is seeking an Employee Benefits Account Manager to join their Corporate Synergies team. This client-facing role is responsible for managing day-to-day service activities for an assigned book of business, supporting client retention, satisfaction, and growth through proactive relationship management and service delivery.
Responsibilities
- Manage client life-cycle deliverables to ensure successful retention of a Book of Business.
- Work on client-related deliverables of increasing complexity with guidance.
- Complete necessary training and professional development.
- Identify and declare area of focus/subject matter expertise.
- Maintain up-to-date client files and internal systems.
- Ensure compliance with company processes and operating standards.
- Support the Team Lead in understanding client goals and developing strategic plans.
- Define an annual service delivery calendar.
- Prepare client deliverables by leveraging team expertise and tools.
- Effectively communicate and present findings, analysis, and recommendations.
- Prepare standard and ad-hoc reports and client-related projects.
- Develop, cultivate, and maintain strong client/vendor relationships.
- Review employee education and communication materials.
- Research, respond to, and resolve client inquiries and service-related issues independently.
- Ensure contact information for all client stakeholders is appropriately managed.
- Create and periodically review/update/manage Internal Account Plan.
- Interact with carriers and vendors on behalf of the client and team.
- Identify and leverage resources for upsell opportunities.
- Reconcile client revenue monthly.
- Develop new and creative benefit solutions with guidance.
Requirements
- Strong attention to detail, well organized and responsive.
- Ability to model financial implications from benefit programs.
- Comfortable in negotiating with insurance carriers.
- Ability to identify problems and create effective solutions.
- Proficient in Microsoft Office Suite.
- Ability to quickly learn new skills.
- Works collaboratively with a team as well as independently.
- Capable of meeting deadlines and delegating when necessary.
- Ability to establish relationships with internal and external stakeholders.
- Strong oral and written communication skills.
- Ability to multi-task and demonstrate composure/resilience under pressure.
- Comfortable switching between clients and tasks to meet deadlines.
- Possesses a basic understanding of general business and financial concepts.
- Ability to effectively create, organize, and manage a project plan.
- Basic understanding of strategy and long-term planning.
Skills
- Account Management
- Client Relationship Management
- Project Management
- Microsoft Office Suite
- Communication
- Negotiation
- Problem-Solving
- Financial Modeling
- Strategic Planning
Location
- New York City Metro Region
Work Type
- Full-time
Experience Level
- 3+ years of prior practical account management experience with a health and welfare carrier or broker is required.
Education Level
- Bachelor’s Degree preferred
- State Specific Resident Life & Health License is required
Salary/Compensations
- $90,000—$120,000 USD
Benefits
- Medical
- Vision
- Dental
- 401(k) with company match
- Company paid life insurance
- STD
- LTD
- Generous PTO policy starting at 18 days per year
- 10 paid holidays
- 2 floating holidays
About the Company
- Foundation Risk Partners is one of the fastest growing insurance brokerage and consulting firms in the US.
Equal Opportunity
- FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law.