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About the Role
This is an inside sales pre-sales/technical sales role focused on large enterprise clients. You will collaborate with account managers to translate customer challenges into technical requirements, driving prompt and accurate proposals. You will understand current environments, business challenges, usage scenarios, and security/operational requirements to define optimal product/service configurations, quotes, proposal documents, and implementation approaches. You will participate in online and in-person meetings with clients, acting as a technical hub to coordinate specialists and business partners, advancing negotiations and improving win rates.
Responsibilities
- Collaborate with account managers to organize customer business challenges, current IT environments, user profiles, implementation timelines, budgets, and decision-making criteria.
- Conduct technical discovery to clarify requirements, prerequisites, constraints, risks, and uncertainties.
- Select and size configurations that meet requirements, focusing on ThinkSystem, ThinkSystem Storage, ThinkEdge, and ThinkAgile.
- Support proposals combining security, device management, deployment, maintenance, and Device as a Service.
- Create and review proposals, configuration diagrams, BOMs, quote prerequisites, comparison documents, demonstrations, and technical explanation materials.
- Optimize proposal content and quotes from a technical perspective, verifying compatibility, supply conditions, lifecycle, and implementation/operational risks.
- Develop plans for PoCs, evaluation units, benchmarks, and demos, agreeing on success criteria and evaluation metrics with customers, sales, and specialist departments.
- Lead problem-solving as the technical point of contact for complex cases, convening product specialists, Solution Architects, Services, and Partner/SIers.
- Provide accurate, consistent, and timely responses to RFPs/RFIs, technical questions, and competitive comparisons.
- Support technical handover to implementation teams post-sale, clarifying proposal prerequisites, configurations, scope of responsibility, and points of attention.
- Continuously learn about new products, AI, security, industry trends, and competitor information, providing technical enablement to sales teams.
- Record technical activities, risks, and next actions in CRM and internal tools to enhance progress and reproducibility of priority cases.
Requirements
- Experience in technical sales, pre-sales, SE, technical support, or proposal sales for enterprise IT products/solutions.
- Ability to organize customer requirements and translate them into product/service configurations and technical proposals.
- Basic knowledge of PCs, Windows, peripherals, networks, security, or IT infrastructure.
- Execution capability to manage multiple projects concurrently, balancing accuracy and speed.
- Collaboration skills with sales, technical teams, partners, and operations.
- High-level communication, document creation, and presentation skills in Japanese.
Skills
- Technical Sales
- Pre-sales
- SE
- Technical Support
- Proposal Sales
- IT Products
- IT Solutions
- Product/Service Configuration
- Technical Proposals
- PC
- Windows
- Peripherals
- Networks
- Security
- IT Infrastructure
- Project Management
- Collaboration
- Communication
- Documentation
- Presentation Skills
- AI
- ThinkSystem
- ThinkSystem Storage
- ThinkEdge
- ThinkAgile
- Device as a Service
- CRM
Location
- Japan - Tōkyō - Chiyoda-Ku
Work Type
- Full-time
About the Company
- Lenovo is a US$83 billion revenue global technology powerhouse, ranked #153 in the Fortune Global 500, serving millions of customers in 180 markets.
- Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services.
- Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere.
- Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
- This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere.
- To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.