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About the Role
As a Store Management Trainee, you'll work alongside store leadership to learn the day-to-day operations of the business while developing the skills needed to lead a successful team. You'll gain experience in customer service, employee development, inventory management, store operations, and business performance while working with a wide variety of merchandise.
Responsibilities
- Deliver exceptional customer service and help create a customer-focused environment
- Learn and support all aspects of daily store operations
- Assist with coaching, training, and developing team members
- Support recruiting and talent development efforts
- Open and close the store while following asset protection and cash handling procedures
- Assist with inventory management, merchandising, and store presentation
- Help drive store performance by supporting sales, loan, and profitability goals
- Learn how to analyze business results and support operational decision-making
- Monitor loan and buying transactions to ensure accuracy and compliance
- Build product knowledge across a wide variety of merchandise categories
- Complete management training and development assignments
- Perform other duties as assigned
Requirements
- 18+ years old with a high school diploma, GED, or equivalent experience
- Previous leadership, keyholder, supervisory, or management experience preferred
- Ability to stand, walk, lift up to 50 lbs, and perform physical tasks
- Flexible retail schedule, including weekends and holidays
- Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
- Willingness to assist customers or retrieve merchandise from exterior areas
- Employment offers require agreement to a binding arbitration process
- Pay rates comply with all applicable minimum wage laws
Skills
- Strong leadership, coaching, and team development skills
- Strong customer service skills and a team-oriented mindset
- Basic math and computer skills
- Experience with retail point-of-sale systems is a plus
- Strong organizational, communication, and problem-solving skills
- Ability to multi-task in a fast-paced environment
- Bilingual applicants encouraged to apply
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High school diploma or GED
Salary/Compensations
- $16.00 - $26.48 per hour
- Unlimited Commission
- Store Performance Bonus
- Commission up to 8%
- Additional bonus opportunities based on store performance
Benefits
- Earned Wage Access available after day 2
- Employee discounts starting day one
- Medical, Dental, Vision, Life & supplemental benefits (eligibility required)
- Vacation & Sick/Personal time based on tenure and applicable state/local requirements
- 401(k) auto-enrollment after 6 months (age requirements apply)
- Tuition reimbursement opportunities for eligible employees
About the Company
- First Cash Holdings, Inc.
Equal Opportunity
- First Cash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.