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About the Role
Starling Diagnostics LLC in Bronx, NY is seeking full- and part-time Appointment Setters - Call Center Representatives to join their team. This role is crucial for ensuring positive patient experiences and maintaining smooth communication within the practice, while adhering to HIPAA regulations.
Responsibilities
- Answer phone calls from patients.
- Make outbound calls to patients.
- Send follow-up text messages to patients.
- Set appointments and maintain an organized practice calendar.
- Comply with all HIPAA laws in work activities.
Requirements
- Bilingual (English & Spanish or Bengali) communication skills.
- Experience (work, shadow, or internship) with a hospital, doctor's office, or similar medical facility.
- Strong computer proficiency.
- Ability to type 40+ words per minute.
- Working knowledge of medical terminology.
- Ability to pass a background check.
- Ability to pass a drug screening test.
Skills
- People skills
- Clerical abilities
- Detail-focused communication
Location
- Bronx, NY
Work Type
- Full-time
- Part-time
- Flexible schedules
Salary/Compensations
- $17.00 - $19.00/hour
Benefits
- PTO
- 401(k)
- Growth opportunities
About the Company
- Starling Diagnostics LLC, part of Starling Health, has been serving patients since 2019.
- The company has evolved from a small diagnostic center to a comprehensive multi-specialty medical practice.
- They serve over 10,000 patients annually.
- Their mission is to provide high-quality care to underserved urban communities with compassion, innovation, and community commitment.