Appointment Setter - Call Center Rep at Starling Diagnostics LLC | NY, US | Rezi

Appointment Setter - Call Center Rep at Starling Diagnostics LLC

Appointment Setter - Call Center Rep

Starling Diagnostics LLC · NY, US

1 weeks ago

Appointment Setter - Call Center Rep

Starling Diagnostics LLC · NY, US

12 days ago
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About the Role

Starling Diagnostics LLC in Bronx, NY is seeking full- and part-time Appointment Setters - Call Center Representatives to join their team. This role is crucial for ensuring positive patient experiences and maintaining smooth communication within the practice, while adhering to HIPAA regulations.

Responsibilities

  • Answer phone calls from patients.
  • Make outbound calls to patients.
  • Send follow-up text messages to patients.
  • Set appointments and maintain an organized practice calendar.
  • Comply with all HIPAA laws in work activities.

Requirements

  • Bilingual (English & Spanish or Bengali) communication skills.
  • Experience (work, shadow, or internship) with a hospital, doctor's office, or similar medical facility.
  • Strong computer proficiency.
  • Ability to type 40+ words per minute.
  • Working knowledge of medical terminology.
  • Ability to pass a background check.
  • Ability to pass a drug screening test.

Skills

  • People skills
  • Clerical abilities
  • Detail-focused communication

Location

  • Bronx, NY

Work Type

  • Full-time
  • Part-time
  • Flexible schedules

Salary/Compensations

  • $17.00 - $19.00/hour

Benefits

  • PTO
  • 401(k)
  • Growth opportunities

About the Company

  • Starling Diagnostics LLC, part of Starling Health, has been serving patients since 2019.
  • The company has evolved from a small diagnostic center to a comprehensive multi-specialty medical practice.
  • They serve over 10,000 patients annually.
  • Their mission is to provide high-quality care to underserved urban communities with compassion, innovation, and community commitment.