Truck Service Advisor at LV Petroleum | Austin, MN, US | Rezi

Truck Service Advisor at LV Petroleum

Truck Service Advisor

LV Petroleum · Austin, MN, US

1 weeks ago

Truck Service Advisor

LV Petroleum · Austin, MN, US

12 days ago
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About the Role

As a Truck Service Adviser (TSA), you will provide first-rate customer service to customers about the products and services offered. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions, ensuring every traveler returns to the road safely and in better condition than when they arrived.

Responsibilities

  • Work in a trusting and safe environment focused on provided excellent customer service where the expectations of the customer are exceeded.
  • Have extensive knowledge of the services provided and the products sold.
  • Have strong selling skills to help generate revenue.
  • Ability to influence in a professional manner while maintaining and displaying high integrity.
  • Write, detail and process (pay out) Work orders and OTC transactions.
  • Properly write up an ETA Work Order.
  • Secure purchase orders, prepare and communicate quotes to customers.
  • Prepare end of shift drop and shift reports.
  • Understand various payment types.
  • Provide customers with descriptions of any issues with their vehicle and help them understand what is needed to return them to the road safely.
  • Regularly be on the phone speaking to drivers and companies, securing payments or advising drivers/companies with issues related to their vehicle.

Requirements

  • A dedicated individual who works well with others and is excited to be a part of the team.
  • Good verbal, written and communication skills.
  • Basic computer skills.
  • Ability to work night shift hours, weekends, some holidays and be available to come in if needed to cover a shift.
  • A valid driver's license and reliable transportation.
  • No previous experience needed.
  • Regularly speaking to and listening to customers.
  • Standing, Walking, Kneeling, Bending over and Crouching.

Skills

  • Selling skills
  • Communication skills
  • Basic computer skills

Location

  • 2850 Main St E Albert Lea, MN 56007

Work Type

  • Second Shift (3pm-11pm)
  • Training on First Shift

Experience Level

  • No previous experience needed

Salary/Compensations

  • Weekly Pay

Benefits

  • 401k
  • Growth Opportunities

About the Company

  • The employee may be exposed to outdoor elements in all seasons.
  • Occasionally, the employee will be exposed to fumes and particles.
  • The noise level in the environment can be loud at times.