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About the Role
Provide world-class service to the consumer and deliver exceptional consumer service while ensuring a premium brand experience. Coordinate, coach, and motivate employees, maintain an excellent work atmosphere, and support daily business management to achieve sales targets.
Responsibilities
- Deliver efficient receiving of product, inventory accuracy to visual presentation standards, and timely monthly initiative launches.
- Ensure the team is equipped to deliver the highest quality athlete experience.
- Lead by example and deliver sales floor service to bring the consumer journey to life.
- Identify and solve problems in partnership with store leadership.
- Act as a brand ambassador for NIKE’s initiatives.
- Ensure the store complies with all NIKE standards and guidelines.
Requirements
- Customer service and/or retail experience preferred.
- Ability to manage a small team of peers.
- Effective communicator, brand ambassador, and collaborative teammate.
- Demonstrated ability to apply product sales techniques.
- Flexible with scheduling and available to work retail hours (7am-10pm), including days, evenings, weekends, and/or holidays.
Skills
- Sales
- Visual Merchandising
- Inventory Management
- Communication
- Team Leadership
- Problem Solving
Location
- West London
Work Type
- Full-time
Experience Level
- Team Lead
Benefits
- One of the best compensation and benefits packages in the industry
- Opportunity for monthly performance-based bonus
- Supportive team that values Diversity, Equity & Inclusion
- Career at a company at the forefront of the sports and fashion industry
- Generous online and in-store employee discounts
- Brand-new NIKE outfit
About the Company
- NIKE, Inc. is a growth company that looks for team members to grow with it.
- Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development.
- Every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.
Equal Opportunity
- NIKE, Inc. is an equal opportunity employer.
- Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.