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About the Role
We are hiring a Head of Product to own the product portfolio and activation, from employee discovery to continued usage. This role involves setting direction and hands-on work with the team, collaborating with the Head of Engineering and Lead Designer on product development. It is a leadership position reporting to the Chief Product & Technology Officer, focused on building and driving key metrics.
Responsibilities
- Own activation end to end, ensuring employees discover, sign up, and continue using OpenUp.
- Connect client and user feedback to product development and measure results.
- Own the product portfolio and shape new services, crafting and launching them into bundles.
- Translate company strategy into a roadmap with clear targets, dates, and owners.
- Drive retention and expansion with Commercial and Customer Success teams, shaping the roadmap to improve Net Revenue Retention.
- Own go-to-market within client organizations, including positioning, launches, and enablement.
- Build the operating system for product development, including playbooks, AI workflows, and a learning loop.
- Champion AI-native product development, setting standards for AI usage in research, prototyping, and building.
- Lead a senior team of product managers, content operations, and services specialists.
Requirements
- Builder with experience owning a product portfolio and commercial numbers, and leading people.
- Comfortable in both commercial and technical conversations.
- Systems thinker capable of deep problem analysis and strategic planning.
- Commercially minded with experience carrying numbers like retention, renewals, or revenue per account.
- Decisive, able to prioritize with incomplete information and move forward.
- Effective people manager providing direct feedback and fostering team growth.
- Trusted by senior stakeholders, building relationships to ensure product decisions are implemented.
- AI-fluent, working with AI tools for research, prototyping, and product prioritization.
- Credible on delivery, able to assess timelines and push back constructively.
- Experience in B2B SaaS, ideally with a subscription or renewal model.
- Excellent English communication skills.
- Dutch or German language skills are a plus.
Skills
- Product Portfolio Management
- Product Activation
- Roadmap Development
- Go-to-Market Strategy
- AI-Native Product Development
- Team Leadership
- Commercial Acumen
- Systems Thinking
- Stakeholder Management
- B2B SaaS
- Subscription Models
- Retention Strategies
- Net Revenue Retention
- CRM
- Lifecycle Marketing
Location
- Remote
- Hybrid
Work Type
- Hybrid
- Remote
Experience Level
- 8+ years across product, engineering, general management, strategy or a founding team
- At least 2 years leading other product managers / teams
- Track record of owning a portfolio and a commercial number
Benefits
- 27.5 vacation days per year
- €1500 annual personal development budget
- ClassPass contribution
- €600 annual net allowance for internet and mobile phone use
- Daily healthy and vegetarian lunch at the office
- Unlimited access to OpenUp for employee and family, including 1:1 sessions
About the Company
- OpenUp's mission is to make mental well-being accessible to everyone through a 'high tech & high touch' approach.
- Offers a digital platform with services like 1:1 check-ins, online courses, articles, videos, group sessions, mindfulness practices, and access to mental well-being experts.
- Includes Lifestyle Experts focusing on nutrition, exercise, and sleep for a holistic approach.
- Ranked in the Top 3 on LinkedIn’s Top Startups list for 2023, 2024 & 2025.
- Serves over 2000 companies, including Rituals, Deloitte, Decathlon, KPMG, and McDonalds, providing access to 600K+ employees.
- Continuously growing and expanding international teams.
Equal Opportunity
- At OpenUp, everyone is welcome to apply regardless of age, gender, background, nationality, or any other characteristic.
- Focuses on high performance, a drive to make an impact, and the ambition to become the European market leader.
- May use artificial intelligence (AI) tools to streamline recruitment, but all hiring decisions are made by humans.