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About the Role
As an Account Manager, you will maximize the value of our existing customer portfolio by securing contract renewals, driving growth through upselling and cross-selling, and building long-term, trusting relationships with companies in the DACH region. You will work data-driven and proactively, monitoring results, identifying opportunities, and translating customer needs into solutions.
Responsibilities
- Conduct regular QBRs and structured results meetings with key partners, using data-driven analysis with clear goals, insights, and action plans.
- Gain a deep understanding of clients' recruiting strategies, success metrics, and challenges to position the right solutions.
- Continuously monitor KPIs such as clicks, applications, cost-per-apply, and fill rates.
- Proactively identify root causes for underperformance and propose concrete actions, including budget reallocation, job ad improvements, and product mix adjustments.
- Track the implementation of agreed-upon actions, measure their impact, and share results with the client.
- Build effective, long-term relationships with HR and TA partners and their leadership, inform them about best practices and labor market trends, and collaborate with internal partners to resolve issues.
- Ensure accurate and up-to-date CRM data, systematically manage renewals (90-120 days before contract end), and utilize standardized templates and processes for consistency.
Requirements
- Minimum of 4 years of relevant professional experience or a completed Bachelor's degree.
- Willingness for cold outreach and customer consulting, with confidence in building new business relationships.
- Excellent written and verbal communication skills, professional phone etiquette, and confident presentation skills.
- Data-oriented and self-motivated work approach.
- Ability to acquire and apply new knowledge.
- Fluent German language skills (C2 level).
Skills
- Data analysis
- Customer relationship management
- Sales
- Upselling
- Cross-selling
- Communication
- Presentation
- CRM
- KPI monitoring
Location
- DACH region
Work Type
- Full-time
Experience Level
- Mid-level
Education Level
- Bachelor's degree
Salary/Compensations
- Base salary: 37,000 - 57,000 EUR per year
- OTE: approx. 75,000–100,000+ EUR per year
Benefits
- Quarterly bonus payments
- Restricted Stock Units (RSUs)
- Paid time off policy
- Location-specific benefits
About the Company
- As a leading global job site, our mission is to help people get jobs.
- We strive to create an inclusive and accessible work environment where everyone feels comfortable and can be their authentic selves.
- We are looking for dedicated talents who share our passion for innovation and will help us optimize the application process for job seekers.
Equal Opportunity
- We are committed to creating a workplace and global community where inclusion is not only valued but prioritized.
- We are proud to be an equal opportunity employer and provide a diverse environment where everyone feels welcome.
- All qualified applicants will be considered for employment without regard to ethnicity, color, religion, gender, gender identity or expression, marital status, civil status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or other non-performance-related or legally protected grounds.
- We provide reasonable accommodations to qualified individuals with disabilities during the application process.
- Inclusion and belonging are essential components of our recruiting processes, company culture, and our vision for a better world of work.
- We are committed to employee well-being and making our company the best place to work where employees can thrive.
- We believe that a diverse and inclusive environment where every employee feels respected and accepted benefits everyone and fosters innovation and creativity.
- We value diverse experiences and do not exclude individuals with criminal records.
- We are committed to providing fair opportunities for employment to individuals with a criminal record.
- Applications from individuals with military service experience are explicitly welcomed.
- Equivalent qualifications demonstrated through a combination of work experience, education, military service, or a relevant degree are advantageous.