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About the Role
NRE Operations is seeking a senior or staff-level engineer to operate large production networks with a reliability mindset. This role involves defining network health, proactively identifying issues, leading incident response, and collaborating with NRE Automation to minimize manual operations. AI is central to this role, both for enhancing network intelligence and improving engineer efficiency.
Responsibilities
- Own the reliability of physical fabric, SDN overlay, and virtual network functions across all IONOS data centers.
- Set service level objectives and drive down unplanned downtime.
- Lead incident response on major network incidents and conduct postmortems for lasting fixes.
- Remove toil through automation, partnering with NRE Automation on pipelines and tooling for lifecycle, patching, and service configuration.
- Apply AI to operations, including anomaly detection, automated diagnosis, config generation and validation, and automated remediation, with critical judgment on AI output trustworthiness.
- Strengthen observability to surface problems before they reach customers.
- Shape lifecycle, upgrade, change-management, and capacity practices.
- Collaborate with NRE Provisioning on clean handovers.
- Share the on-call rotation.
Requirements
- Extensive hands-on experience operating large-scale production data center networks (5+ years for Senior, longer for Staff).
- Deep Layer 2 and Layer 3 knowledge, including BGP, OSPF, and VXLAN with BGP/EVPN.
- Multi-vendor operations experience with Juniper and Cisco.
- Strong Linux fundamentals and associated toolkit (bash, tcpdump, iptables, git).
- Experience building network automation using Python with Ansible and CI/CD on GitLab.
- A reliability-engineering mindset, including SLOs, observability, incident command, postmortems, and designing out toil.
- Fluent and critical use of AI in daily engineering, with a track record or credible ideas for applying AI to network operations.
- Fluent English for international teams.
- Ownership and a calm approach when facing issues.
Skills
- BGP
- OSPF
- VXLAN
- BGP/EVPN
- Juniper
- Cisco
- SONiC
- Netbox
- Linux
- bash
- tcpdump
- iptables
- git
- Python
- Ansible
- CI/CD
- GitLab
- SLOs
- Observability
- Incident Command
- Postmortems
- AI
- LLM tooling
Location
- IONOS data centers
Work Type
- Hybrid working model
- Trust-based working hours
Experience Level
- Senior
- Staff
Benefits
- Hybrid working model
- Flexible working hours through trust-based working hours
- Subsidized canteen at some locations
- Various free drinks
- Modern office space with very good transport connections
- Various employee discounts for activities and products
- Employee events such as summer and winter parties, as well as workshops
- Numerous training and development opportunities
- Various health offers, such as sports and health courses
About the Company
- IONOS manages servers and shapes the digital future for over 6.2 million customers worldwide.
- Europe's leading hosting provider and a pioneer in independent cloud solutions.
- Building next-generation infrastructure, including sovereign cloud architectures, high-performance GPU clusters, and integrated AI automation tools.
- Committed to digital sovereignty for Europe and providing impact for SMBs and large enterprises.
- Operates in agile teams with transparent structures, fostering team spirit for excellence and innovation.
Equal Opportunity
- We value diversity and welcome all applications – regardless of, for example, gender, nationality, ethnic or social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or any other irrelevant factor subject to applicable law.