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About the Role
We are looking for a Solar Sales Advisor to help grow our customer base and guide homeowners toward becoming energy independent. This role involves helping customers transition from interest to agreeing to a solar installation through high-quality audio and video calls, designing custom solar arrays, and presenting tailored quotes. It is a dynamic, fast-paced sales role backed by a steady stream of inbound leads, with no cold calling required.
Responsibilities
- Guide customers through all aspects of their initial solar journey from first contact to successfully agreeing to a solar installation.
- Complete pre-booked audio and video calls with prospective customers to understand their energy needs.
- Design appropriate solar arrays and produce, present, and discuss accurate customer quotes.
- Maintain high conversion rates by utilising excellent negotiation skills and an energetic approach to finalising sales.
- Actively identify opportunities to upsell extras, such as battery storage and EV charge points, to provide a complete energy solution.
- Manage the customer journey via our CRM, acting as the main point of contact for any questions regarding quotes and ensuring an exceptional experience.
- Remain unphased when speaking to customers, confidently problem-solving and overcoming objections to secure the sale.
Requirements
- Previous sales experience is required, with a track record of meeting performance targets.
- Excellent verbal and written communication skills with strong multi-channel contact handling abilities.
- Proven ability to prioritise your workload and adapt quickly to changing customer and business requirements.
- Comfortable working with customers who require a more bespoke service and able to overcome challenges in service delivery.
- A genuine passion to change the way we use energy, helping people make the shift away from fossil fuels towards cleaner energy.
Skills
- Negotiation skills
- Problem-solving
- Customer service
- Communication skills
- Multi-channel contact handling
Location
- Chiswick, London
Work Type
- Hybrid
Experience Level
- Previous sales experience required
- Prior experience within the UK residential solar and energy storage market is desirable but not essential
Salary/Compensations
- £30,464 base salary
- £40k - £43k OTE with uncapped commission
Benefits
- Smart Working Charters
- Hybrid working
- Personalised learning & development budgets
- L&D buddies
- Educational Sponsorships
- Internal learning platform
- Annual Salary Reviews
- Commitment to being a real living wage provider
- Your birthday off
- 3 So Giving Days
- Enhanced family leave
- Unmind access
- Free eye tests
- Flu vaccinations
- Access to Perkbox
- Menopause Policy
- Affinity Groups
- Bi-annual Value Awards
- Monthly events
- Charitable Fundraising
About the Company
- So Energy was created in 2015 because we knew energy suppliers could be better.
- We’ve grown rapidly but sustainably, with 300,000 customers and over 450 Energists.
- We’re customer-centric, tech-led, and passionate about sustainability.
- We’re driven to do our best for our customers, for each other, and for our planet.
- We’ve built a workplace culture that’s supportive, empowering, inclusive, and full of opportunities to grow and make an impact.
- We live and breathe by our six core values: Clear, Honest, Ambitious, Inquisitive, Caring, Sustainable.
Equal Opportunity
- As a Disability Confident Committed employer, we encourage applications from everyone, and we will ensure fair and accessible recruitment for all.
- At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging.
- We believe our unique qualities should be celebrated as they are critical to our innovation.
- It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.
- Inclusion isn’t just an initiative at So Energy. We strive to embed it throughout our entire culture.