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Responsibilities
- Lead end-to-end delivery of projects and programs across the application development lifecycle.
- Ensure delivery commitments are achieved with respect to scope, schedule, cost, and quality.
- Manage project plans, milestones, dependencies, and deliverables.
- Oversee Agile, Scrum, Waterfall, or Hybrid delivery methodologies.
- Drive release planning, deployment, and transition activities.
- Build and maintain strong relationships with client stakeholders.
- Act as the primary escalation point for delivery-related issues.
- Conduct regular governance meetings, project reviews, and steering committee discussions.
- Communicate project status, risks, and mitigation plans to stakeholders.
- Ensure high levels of customer satisfaction and service excellence.
- Manage project budgets, revenue forecasts, and cost controls.
- Monitor project profitability and resource utilization.
- Track billing milestones and support invoicing activities.
- Identify opportunities for revenue growth and operational efficiencies.
- Ensure financial targets and contractual obligations are achieved.
- Lead and manage project managers, scrum masters, technical leads, and delivery teams.
- Drive workforce planning and resource allocation.
- Support employee development, coaching, mentoring, and performance management.
- Foster a collaborative and high-performance work environment.
- Manage succession planning and talent development initiatives.
- Identify and proactively manage project risks and issues.
- Develop mitigation and contingency plans.
- Escalate critical risks to senior leadership as required.
- Maintain RAID logs and delivery governance artifacts.
- Ensure business continuity and operational resilience.