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About the Role
NetApp is seeking a Client Executive (CE) to lead customer transformations as a trusted advisor. The CE will leverage NetApp's integrated platform (cloud, data, storage, security, AI) to expand customer relationships, drive results, and lead business growth.
Responsibilities
- Drive new solution creation through technical collaboration with partners and distributors, market deployment, lead generation, and talent development.
- Collaborate with partner and distributor teams and stakeholders to drive the planning and development of solutions combining NetApp technologies with partner strengths.
- Support the integration of NetApp technologies into solutions offered by partners and distributors in areas such as AI, data platforms, cyber resilience, and cloud, driving joint validation and technical evaluation.
- Coordinate with partner and distributor technical and sales departments, as well as internal stakeholders, to promote market deployment and lead generation for joint solutions.
- Plan and execute events and seminars with partners and distributors to increase solution awareness and demand.
- Accelerate market introduction by providing technical information, study sessions, workshops, and hands-on training for partners and distributors on new products and solutions.
- Promote the creation of systems that enable partners and distributors to conduct efficient and continuous proposal activities in collaboration with internal teams.
- Support lead progression by providing technical proposals, demonstrations, building validation environments, and supporting Proof of Concepts (PoCs) for key accounts.
- Plan and manage training programs, technical communities, and enablement initiatives for partner SEs to foster the development of engineers capable of independently proposing NetApp solutions.
- Contribute to product strategy and Go-to-Market planning and execution by understanding market trends and technical trends through continuous dialogue with partners and distributors.
- Contribute to the growth of the partner ecosystem by collaborating with sales, Solution Engineers, Solution Architects, product departments, and global teams.
Requirements
- Over 5 years of practical experience in pre-sales, solution architecture, or technical sales at an IT vendor, SIer, cloud vendor, distributor, or solution provider.
- Knowledge of IT infrastructure (storage, servers, networks, virtualization platforms, cloud services) and experience in proposal, design, and construction.
- Experience in interviewing customers or partners to understand issues, organizing requirements, proposing solutions, and providing technical explanations.
- Experience in planning or conducting technical seminars, workshops, study sessions, or product presentations.
- Experience in building demo environments, conducting PoCs, performing technical validations, creating evaluation reports, or creating equivalent technical documentation.
- Experience in driving projects or deals towards common goals by engaging internal and external stakeholders and multiple stakeholders.
- Experience in creating proposals, design documents, and technical documents in Japanese, and business-level communication skills.
- Ability to understand and utilize English technical documents and product materials in business operations.
- Experience in continuously acquiring and applying new knowledge and skills based on market environment and technological trends.
Skills
- Partner training
- Certification support
- Technical community management
- Engineer development
- Knowledge sharing
- Data management
- Enterprise storage
- Backup solutions
- Cyber resilience
- Hybrid cloud
- AI infrastructure
- New solution planning
- New service planning
- Joint solution development
- New solution market deployment
- Problem-solving in uncertain environments
- Collaboration
- Information gathering through English meetings and international events
Location
- Tokyo Office (Kyobashi Trust Tower, Chuo-ku, Tokyo)
Work Type
- Full-time
- Permanent
- Flex-time or Discretionary labor system
Experience Level
- 5+ years of practical experience
Benefits
- Commuting allowance
- Social insurance complete
- Defined contribution pension plan
- NetApp's unique insurance program (Group Comprehensive Living Support Insurance, Comprehensive Welfare Group Term Life Insurance, Group Long-Term Disability Income Compensation Insurance)
- Influenza vaccination
- Employee Assistance Program
- English self-development support
- Employee Stock Purchase Plan (ESPP)
About the Company
- The market is undergoing rapid transformation, driven by the acceleration of AI and the explosive increase in data volume. Companies are re-evaluating environmental modernization, security enhancement, and how they create value. NetApp is at the forefront of supporting this transformation with its unique platform, proven enterprise track record, and clear strategy.
- NetApp fosters an environment where employees can maximize their potential and achieve results, guided by the principles of 'Innovate to elevate', 'Drive results', and 'Excel as a team'.