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About the Role
The Strategy Manager will manage Salesforce Innovation Center (SIC) briefings and events, fostering strategic relationships with sales, products, and executives to deliver exceptional customer experiences at the Innovation Center in London. This role involves strategizing with account teams to align goals with meeting content and selecting appropriate speakers to achieve sales and customer objectives. The position demands strong analytical, organizational, and coordination skills, with the ability to communicate and collaborate effectively with executive management, sales management, and other critical organizations in a dynamic, fast-paced environment.
Responsibilities
- Manage and ensure the success of customer briefings at the London Innovation Center.
- Serve as the main point of contact for Account Teams throughout the planning cycle and during briefings.
- Strategize with Account Teams on agenda, meeting flow, Subject Matter Experts, and content.
- Work closely with Account Teams to understand Customer and Sales objectives.
- Identify, secure, and prepare Salesforce executives for SIC briefings and SIC briefings at conferences.
- Work with Subject Matter Experts on product positioning and strategy for briefings.
- Manage all logistics within the SIC team, including request management, room/speaker scheduling, catering coordination, and room readiness.
Requirements
- 4-6 years of relevant professional experience.
- Experience in facilitating meetings, project/program management, and executive presence.
- Adaptability to frequent change.
- Strong background delivering customer success.
- Consultative background and strategic mindset.
- Exceptional communication and organizational skills (must be very detail-oriented) and professionalism.
- Strong multi-tasking skills.
- Ability to adjust to changing priorities and handle multiple projects at once.
- Excellent written and oral communication skills.
- Commitment to customer satisfaction & attention to detail.
- Functional experience in sales meetings and/or executive briefings is a plus.
- Familiarity with Salesforce corporate strategy and sales processes is preferred.
- Familiarity in using the Salesforce application and exposure to the executive briefing process is preferred.
- Sales/Customer-facing experience is ideal.
Skills
- AI
- Customer Success
- Salesforce
- Project Management
- Program Management
- Executive Presence
- Communication
- Organization
- Multi-tasking
- Strategic Mindset
Location
- London
Work Type
- Full-time
Experience Level
- 4-6 years
Benefits
- Benefits and resources support you to find balance and be your best.
- AI agents accelerate your impact so you can do your best.
About the Company
- Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
- The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
- Agentforce is the future of AI, and you are the future of Salesforce.
- The Salesforce Innovation Center (SIC) delivers executive experiences that inspire C-suite leaders to envision their AI-powered future — deepening trust, accelerating deals, and positioning Salesforce as the definitive partner for Agentic transformation.
Equal Opportunity
- Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment.
- We believe in equality for all.
- We believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
- Workplace discrimination is illegal.
- Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.
- This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey.
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit.
- The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
- We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme.
- We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.
- Applicants are welcome to opt-in to the interview scheme as part of the application process.