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About the Role
As a Clinical Governance Business Partner, you will provide practical clinical governance and quality expertise across our growing Age Better portfolio. Partnering with clinical and operational leaders, you will help establish and strengthen governance systems, manage clinical risk and support safe, compliant and consumer-centred care across community-based aged care services. While primarily supporting Age Better, you will also contribute to broader clinical governance priorities across Amplar Health as required.
Responsibilities
- Manage clinical incidents and complaints
- Conduct investigations and root cause analysis
- Maintain clinical risk registers and controls
- Prepare for audit and accreditation
- Develop policies and procedures
- Perform trend analysis and governance reporting
- Coach teams in clinical governance systems
- Translate aged care requirements into practical operations
Requirements
- Clinically trained professional with experience in clinical governance, quality, and consumer safety, ideally within community-based aged care
- Confident working across multidisciplinary teams
- Able to engage with clinical and operational stakeholders in a regulated healthcare environment
- Comfortable working in an evolving environment
- Bring a practical, collaborative approach to developing governance processes, systems, and ways of working that support safe, compliant, and consumer-centred care
Skills
- Clinical governance
- Quality assurance
- Consumer safety
- Incident management
- Investigations
- Clinical risk management
- Audit
- Accreditation
- Analytical skills
- Reporting skills
- Communication skills
- Stakeholder engagement
- Influencing skills
- Proactive approach
- Organised approach
- Autonomous work
Location
- Australia
Work Type
- Flexible work-from-home
- Permanent full time
- Hybrid ways of working
Experience Level
- Experience in aged care, community care or another regulated healthcare environment
- Community-based aged care experience highly regarded
Education Level
- Relevant clinical qualification
- Current registration as a nurse or allied health professional
Benefits
- Paid parental leave - up to 14 weeks for eligible employees
- Subsidised private health insurance (up to 35%)
- Wellbeing benefits
About the Company
- Amplar Health is transforming how healthcare is delivered in Australia through in-home care, virtual health services, and community-based programs.
- As part of the Medibank Group, Amplar Health is improving health outcomes, expanding access to care, and helping shape the future of healthcare.
- Amplar Health is a purpose-led organisation creating better health outcomes for Australians.
- Medibank proudly recognised as Best Enterprise Organisation, 2026 AFR BOSS Best Places to Work
Equal Opportunity
- We are committed to a workplace where everyone feels safe, supported, and free to be themselves.
- We welcome and encourage applications from people of all backgrounds, identities and lived experiences, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, people with disability, neurodivergent people, and carers.
- We offer flexible ways of working to support inclusion, accessibility and wellbeing.
- If you need adjustments or alternative formats at any stage of the recruitment or employment journey, we’re here to help.