Director, AI Business Consulting at Manulife | JP | Rezi

Director, AI Business Consulting at Manulife

Director, AI Business Consulting

Manulife · JP

1 weeks ago

Director, AI Business Consulting

Manulife · JP

13 days ago
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About the Role

The AI Business Consulting (ABC) team ensures the AI & Data organization delivers tangible business value by connecting AI capabilities with business needs. This role focuses on maximizing business value from AI initiatives and accelerating AI delivery through improved operating models.

Responsibilities

  • Shape and prioritize the AI portfolio to ensure resources and investment are directed toward the highest-value opportunities.
  • Translate business needs into clear requirements for AI engineering teams.
  • Analyze adoption, usage and business-impact data and identify opportunities to increase value realization.
  • Partner with business owners to drive adoption and embed AI solutions into business processes.
  • Accelerate AI project delivery and scale ABC team impact by establishing improved operating models, governance and ways of working.

Requirements

  • Strong business consulting / product / transformation experience
  • Experience translating complex business problems into requirements for technical teams
  • Experience driving digital product adoption and business change
  • Strong analytical capability, including KPI definition and data-driven decision making
  • Track record of designing and implementing new operating models or ways of working at department/company scale
  • Strong structured problem-solving and stakeholder-management skills
  • Strong practical understanding of Generative AI and its business applications
  • Business proficiency in Japanese and English

Skills

  • AI / digital transformation
  • AI product management or product-owner experience
  • Technical understanding of GenAI, ML, APIs, data and AI architecture
  • Experience with Microsoft Copilot, Copilot Studio or enterprise AI agents
  • Power BI / SQL / advanced analytics experience
  • Management consulting background
  • Financial services / insurance experience

Location

  • Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo Japan

Work Type

  • Hybrid Model
  • Hybrid

Experience Level

  • Director

Salary/Compensations

  • Based on your experience, skills and knowledge.
  • Commutation allowance and Variable Incentive Bonus are paid based on our Work Rules.

Benefits

  • Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance)
  • Benefit One
  • Training system (include Japanese lesson / English lesson)
  • Childcare Leave/Family care Leave
  • Baby-sitter support program
  • wiwiw System (Support program for those who take Childcare Leave)
  • Retirement Pension (only for Regular employee)

About the Company

  • Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.

Equal Opportunity

  • Manulife is an Equal Opportunity Employer
  • At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
  • It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.