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About the Role
We are seeking a growth-minded Product Manager to own and optimize our end-to-end Onboarding experience, focusing on the user journey from Registration through KYC verification to their first Deposit. The primary goal is to drive growth, reduce friction, and convert prospective users into active customers while ensuring regulatory compliance.
Responsibilities
- Own the Onboarding Lifecycle: Define strategy, roadmap, and execution for the Registration > KYC > First Deposit flow.
- Optimize Conversion & Reduce Friction: Conduct funnel analysis and A/B tests to identify drop-off points, streamline user journeys, and maximize user conversion rates.
- Balance UX with Compliance: Partner with Compliance, Risk, and Legal teams to meet regulatory requirements (KYC/AML) without compromising user experience.
- Collaborate Cross-Functionally: Work with Engineering, Design, Data, and Ops to translate business and regulatory requirements into clear PRDs and deliver impactful features.
- Manage Vendor Integrations: Collaborate with third-party identity verification (IDV) and payment providers to optimize performance, match rates, and approval speeds.
- Measure & Iterate: Define key performance metrics (e.g., activation rate, time-to-deposit, pass rates) and use data insights for continuous product iteration.
Requirements
- 5-8+ years of PM Experience with a proven track record in product management, specifically focusing on user onboarding, activation, identity verification (KYC), or payments in Fintech or Crypto.
- Demonstrated growth mindset, being metrics-driven with a passion for continuous testing, user acquisition, and optimizing conversion funnels.
- Proven ability to build frictionless, high-converting digital user experiences, being user-centric and design-focused.
- Experience working closely with engineering teams, APIs, third-party vendor integrations, and analytics tools.
- Excellent communication skills with the ability to align compliance, engineering, and business stakeholders toward a shared vision.
- Ability to thrive in fast-paced environments, comfortable with ambiguity, agile delivery practices, and executing 0>1 or 1>N initiatives rapidly.
Skills
- Product Management
- User Onboarding
- Activation
- Identity Verification (KYC)
- Payments
- Fintech
- Crypto
- Growth Mindset
- Metrics-Driven
- A/B Testing
- Conversion Funnels
- User Experience (UX)
- Regulatory Compliance
- API Integration
- Third-Party Vendor Integration
- Analytics Tools
- Agile Delivery
Location
- Dubai
Work Type
- Full Time
Experience Level
- Mid to Senior Level
- 5-8+ years