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About the Role
We are seeking an extraordinary team member to join our Food & Beverage team as a Host at Atelier by Sofitel, supporting breakfast and dinner services.
Responsibilities
- Deliver exceptional, personalised service reflecting Sofitel’s luxury standards.
- Welcome and seat guests warmly, manage reservations, and accommodate special requests.
- Present menus, recommend food and beverage selections, and identify opportunities to enhance guest experience and drive sales.
- Take accurate orders, coordinate with kitchen and service teams, and deliver food and beverages promptly.
- Maintain strong product knowledge, including menus, wine lists, allergens, and dietary requirements.
- Take ownership of designated section, ensuring service stations are clean, organised, and fully stocked.
- Process orders and payments accurately, following all cash-handling and operational procedures.
- Uphold the highest standards of personal presentation, food safety, hygiene, workplace health and safety, and brand compliance.
- Collaborate with colleagues to deliver exceptional service and contribute to a positive team environment.
- Participate in training and development opportunities to enhance skills and embody Sofitel’s values.
- Undertake additional duties as required by management.
Requirements
- Previous experience in Food & Beverage or hospitality is highly regarded.
- A genuine passion for delivering exceptional guest experiences in a luxury environment.
- Strong communication and interpersonal skills, with a warm and professional approach.
- Excellent attention to detail and the ability to thrive in a fast-paced environment.
- A collaborative team player with a proactive, can-do attitude.
- Good food and beverage knowledge, with a willingness to learn and develop product expertise.
- Availability to work a rotating roster, including weekends, evenings and public holidays.
- Current Responsible Service of Alcohol (RSA) certification, as required.
Skills
- Communication skills
- Interpersonal skills
- Attention to detail
- Teamwork
- Food and beverage knowledge
Location
- Sydney Darling Harbour
Work Type
- Permanent
- Full-Time
Benefits
- Exclusive accommodation benefits across the Accor network
- Exclusive dining benefits across the Accor network
- Accor Academy learning opportunities
- Career development opportunities
About the Company
- Sofitel Sydney Darling Harbour is Sofitel’s flagship hotel in the Pacific, featuring 590 rooms and suites, four bars and restaurants, an award-winning infinity pool, a state-of-the-art fitness centre, Executive Lounge and luxury spa.
- At Sofitel, we’re passionate about developing our people, celebrating individuality and creating opportunities to grow within the world of luxury hospitality.
- We believe that behind every memorable guest experience is a team that feels valued, supported and empowered to deliver their best.
Equal Opportunity
- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
- We offer reasonable adjustments throughout the recruitment process, please let us know how we can support you.