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About the Role
As a Care and Training Practitioner with Helping Hands, you’ll play a vital role in shaping exceptional care, supporting new carers from their very first interview through to their full onboarding journey. You’ll coach, guide and uplift your team while helping the branch maintain quality, compliance and meaningful relationships with customers. It’s a role full of purpose, variety and real impact.
Responsibilities
- Train, mentor and support new carers so they feel confident, capable and ready to deliver extraordinary care.
- Assist the branch team with compliance, auditing and documentation.
- Complete spot checks and supervisions to maintain high standards across your care team.
- Visit customers to review care plans, ensuring they remain accurate, safe and person-centred.
- Carry out risk assessments with care, clarity and professionalism.
- Support on-call duties in line with the branch rota.
Requirements
- Experience as a Care Assistant and a desire to take the next step in your career.
- A full, clean UK driving licence and access to a roadworthy, insured vehicle.
- Strong communication skills and a supportive, encouraging approach to working with others.
- A keen eye for detail and confidence in maintaining compliance and quality standards.
- A people-first mindset – calm, kind and ready to lead by example.
Skills
- Communication skills
- Supportive approach
- Encouraging approach
- Attention to detail
- Compliance
- Quality standards
- People-first mindset
- Calm demeanor
- Kindness
- Leadership
Location
- Harrow
Work Type
- Permanent
- Part Time
Experience Level
- Care Assistant experience
Salary/Compensations
- £12,600 - £13,500 / year
Benefits
- 25 days’ annual leave plus bank holidays.
- Eligibility for the Blue Light Card with hundreds of national discounts.
- Employee Assistance Programme for wellbeing support.
- Genuine pathways for growth and development within a nationwide, award-winning care provider.
About the Company
- Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes they love. Join us, and you’ll be part of a supportive, ambitious community where your work truly matters, and your growth is genuinely valued.