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About the Role
HSS is a leading hospital for orthopedics and rheumatology, recognized by U.S. News & World Report and a recipient of the Magnet Award for Nursing Excellence. We offer an innovative, supportive, and inclusive environment for professionals at all career stages.
Responsibilities
- Consult with stakeholders to clarify target audiences, performance needs, operating context, and the specific problem an approved program or initiative must address.
- Assess capability gaps using interviews, focus groups, surveys, and performance, talent, engagement, and Workday skills data, with AI-assisted analysis where appropriate.
- Translate strategic priorities and sponsor expectations into clear program requirements, target behaviors, stakeholder decisions, and inputs for Education Design & Delivery.
- Agree on measurable objectives and business measures before design begins, and record them in the Learning Design Brief.
- Coordinate program content, audiences, sequencing, reinforcement needs, and dependencies within the curriculum architecture and portfolio direction.
- Develop Learning Design Briefs for the Education Design & Delivery team and serve as the program owner throughout design and development.
- Flag gaps, overlap, inconsistencies, and emerging needs to the Director, providing evidence and recommendations.
- Work with the Director, Talent Management, and the Systems Partner to tag programs to skills in Workday and report skills movement.
- Identify and coordinate subject matter experts; review business, leadership, and HR content for accuracy, relevance, inclusion, and alignment with HSS practices.
- Apply content governance, AI guardrails, review cycles, and decision rights; document decisions and escalate unresolved concerns.
- Facilitate and co-facilitate leadership and leader development programs, and conduct 360 and assessment debriefs.
- Build and calibrate the per diem facilitator pool and provide reinforcement tools and manager toolkits.
- Build change and adoption plans for each learning product.
- Coordinate the involvement of leaders, managers, sponsors, and subject matter experts to support participation, reinforcement, and application.
- Measure application on the job and business impact using dashboards.
- Report on program effectiveness and recommend changes.
- Manage projects to scope, timeline, and quality.
Requirements
- Business-aligned objectives and target skills set before design on every program.
- Manager-rated behavior change and skills readiness for participants.
- Participant and manager feedback on facilitation.
- Facilitator pool built and calibrated.
- Learning Design Briefs accepted by EI and approved by sponsors on schedule.
- Stakeholder review cycles met.
Skills
- Needs analysis
- Program requirements
- Stakeholder consultation
- Capability gap assessment
- AI-assisted analysis
- Curriculum alignment
- Content governance
- Quality review
- Facilitation
- Coaching
- Change management
- Adoption planning
- Project management
Work Type
- Regular Full time
Salary/Compensations
- $0.00 - $0.00
Benefits
- Eligible for additional benefits consistent with the role.
About the Company
- HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report.
- HSS was the first hospital in New York City to receive the distinguished Magnet Award for Nursing Excellence.
- HSS provides an innovative, supportive, and inclusive environment.
- We are looking for exceptional talent who align with our unique workplace culture and want to maximize opportunities for growth and success.
Equal Opportunity
- Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment.
- Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.