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About the Role
You will be part of the team that ensures Seven Media Group (SMG) operations run smoothly around the clock. This role involves providing first-line technical support, troubleshooting issues, monitoring systems, and maintaining studio and business systems. You will respond to incidents, escalate issues, assist with upgrades, documentation, and projects, playing a vital role in keeping Australia connected.
Responsibilities
- Provide first-line technical support to teams across the country.
- Troubleshoot issues.
- Monitor systems.
- Keep studios and business systems performing at their best.
- Respond to incidents.
- Escalate issues where needed.
- Assist with upgrades, documentation, and projects.
Requirements
- Demonstrate a desire and commitment to achieving an Engineering or IT qualification.
- Show a demonstrated understanding of customer focus when dealing on an interpersonal level with internal customers.
- Possess a passion for Radio and Broadcast Media.
- Demonstrate a passion and aptitude for Technology, Audio, Broadcast and IT.
Location
- Australia
Work Type
- Rotating roster (including early starts, late finishes, and overnight shifts)
Experience Level
- Entry level
Education Level
- Engineering or IT qualification
About the Company
- Seven Media Group (SMG) is one of Australia’s most prominent media companies with a market-leading presence across television, audio, publishing, and digital.
- SMG is home to trusted brands including the Seven Network, the Hit and Triple M radio networks, and Australia’s number one podcast network, LiSTNR.
- Working at SMG offers unmatched reach, endless opportunities for growth, and the chance to make a real impact.
Equal Opportunity
- SMG is an equal opportunity employer committed to diversity, inclusion, and fair hiring.
- We welcome talent from all backgrounds and ensure a workplace where everyone feels valued and respected.
- SMG is committed to providing an inclusive recruitment process.
- If you require any accommodations during your interview, please let us know.
- Reach out to careers@sevenmediagroup.com.au for assistance.