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About the Role

We're looking for a Student Experience Coordinator to create meaningful experiences that foster connection, belonging and success throughout the student journey. You'll play a key role in helping students feel welcomed, supported and empowered from day one by designing and delivering initiatives that strengthen our community and enhance the student experience.

Responsibilities

Plan and deliver engaging student experience initiatives, events and campaigns that foster connection, belonging and a positive college experience.
Build strong relationships with students and collaborate with teams across the College to support engagement, wellbeing and success.
Monitor student feedback and engagement data to identify opportunities for continuous improvement and enhance the student experience.
Lead the College's Peer Mentoring Program, supporting students' transition, engagement and academic success.
Recruit, train and support student mentors, while promoting participation and student leadership opportunities.
Evaluate program outcomes and implement improvements based on feedback and participation data.
Coordinate orientation and transition programs that help students successfully settle into college life, navigate key stages of their educational journey, and prepare for progression to their next stage of study.
Support students at critical stages of their pathway journey, from commencement through to university progression.

Requirements

A relevant qualification in Education, Psychology, Youth work, or a related discipline
Demonstrated experience working with young people and/or international students in a pastoral care, wellbeing, student support or student experience role
A passion for supporting students and creating inclusive, engaging and positive student experiences.
An understanding of student wellbeing, engagement and transition challenges, particularly for young and international students.
Strong interpersonal and relationship-building skills, with the ability to connect with students and collaborate across diverse stakeholder groups.
Excellent organisational skills and the ability to coordinate multiple projects, events and priorities.
Experience using feedback, data and insights to evaluate programs and drive continuous improvement.
Current Working With Children Check (or willingness to obtain one before commencement).
Candidates are required to have full working rights for this position.

Skills

Interpersonal skills
Relationship-building skills
Organisational skills
Project coordination
Event coordination
Priority management
Program evaluation
Data analysis

Location

Sydney campus

Work Type

Flexible work environment
Working from home
Onsite

Education Level

Relevant qualification in Education, Psychology, Youth work, or a related discipline

Benefits

Discounted gym memberships
Free and confidential access to an Employee Assistance Program
Wellbeing initiatives and resources
Continuous learning and professional development
Ongoing learning & development opportunities
Free LinkedIn Learning access
UTS Library access
Staff Recognition Program

About the Company

UTS College is a leader in pathway education and has supported thousands of students to achieve their dreams and aspirations.
The College is a wholly-owned entity of the University of Technology Sydney (UTS) and our Sydney campus is based at UTS in the heart of the city.
We enjoy and value our close strategic and operational relationships with the University across all areas of our work.