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About the Role
The Quality Assurance Manager is responsible for ensuring that DSV's transportation and logistics operations meet industry standards and customer requirements. This role implements quality assurance procedures, manages audits, and oversees compliance with regulations and standards.
Responsibilities
- Act as the main point of contact for all U.S. DSV Air & Sea quality management system documentation, including quality, health & safety, environment, security & warehouse operations.
- Coordinate the verification, approval, and processing of document revisions, and track document activity to ensure timeliness.
- Train local U.S. QHSE team members on documentation changes.
- Consolidate suggestions, comments, and opinions from multiple groups into cohesive documents.
- Communicate openly, effectively, and confidently.
- Adhere to DSV document record control & retention requirements.
- Translate 3rd party requirements (client, regulatory, registrar, etc.) into DSV documents.
- Ensure consistency in terminology, formatting, and structure across all documents.
- Manage document updates by priority to ensure documents are within their respective review cycles.
- Perform cross-functional root cause/corrective action problem solving.
- Build relationships across different functions within DSV.
- Assist regional U.S. QHSE Lead Auditors with internal audits as needed.
- Travel domestically up to 20%.
Requirements
- Document change control experience required.
- 3-5 years of related work experience.
- Quality management system auditing experience preferred.
- Associate or bachelor’s degree preferred.
- Certified Quality Auditor preferred.
- Proficient in Microsoft Office Suite (PowerPoint, Excel, Word).
- OSHA 30-Hour certified preferred.
Skills
- Strong knowledge of quality assurance principles, practices, and methodologies.
- Excellent analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Strong organizational and project management skills.
- Knowledge of regulatory requirements and industry standards related to transportation and logistics.
- Fluent in English (oral and written).
- Proficiency in Microsoft Office suite.
- Experience with quality management software or other relevant tools.
Location
- San Francisco, CA
Work Type
- Full Time
- Onsite
Experience Level
- 3-5 years of related work experience
Education Level
- Associate or bachelor’s degree preferred
- Certified Quality Auditor preferred
- OSHA 30-Hour certified preferred
Salary/Compensations
- $103,200.00 - $129,000.00 annually
Benefits
- Medical, prescription, dental, vision, and life insurance.
- Flexible spending accounts (FSAs).
- Health savings accounts (HSAs) (for eligible plans).
- Short- and long-term disability coverage.
- Wellness resources.
- Employee Assistance Program (EAP) services.
- 401(k) plan with company matching contributions up to 5%.
- Paid time off programs.
- Paid company holidays.
About the Company
- DSV is a global leader in transport and logistics, enabling customers' supply chains through reliable and efficient services by air, sea, and road.
- Their vision is to create long-term, sustainable growth and value for customers, employees, shareholders, and society.
- DSV has close to 150,000 employees in over 90 countries.
- The company is committed to sustainable business practices as a central element of its overall business strategy.
- DSV aims to shape the future of logistics through innovation and digitalization.
- The company fosters a dynamic environment built on collaboration, accountability, and action.
- DSV values inclusivity, embraces different cultures, and respects the dignity and rights of every individual.
Equal Opportunity
- DSV is an equal employment opportunity employer.
- Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law.
- If special assistance or accommodation is required during the job search, contact Human Resources at hr@us.dsv.com.