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About the Role

Develop and implement integrated commercial strategies across all revenue streams to drive top-line performance and market share growth. Maximize revenue and profitability by partnering with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets. Lead pricing and forecasting strategy by overseeing revenue management practices, including pricing, rate strategies, demand forecasting, and business reviews, to optimize revenue across all segments. Align sales and marketing efforts by coordinating on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand. Adapt to market dynamics by monitoring trends, assessing competitive landscape, and adjusting commercial strategies to stay ahead in evolving market conditions. Strengthen stakeholder relationships by building trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value. Cultivate a high-performing team by driving engagement and retention through performance management, professional development, and recognition programs.

Responsibilities

Own commercial strategy and execution: Develop and implement integrated commercial strategies across all revenue streams — including Group, Conference, and Events (GCE), Rooms, Food and Beverage, Leisure, and Spa — to drive top-line performance and market share growth
Maximize revenue and profitability: Partner with General Managers and Finance to ensure commercial decisions support revenue goals, optimize cost of sales, and deliver profit and margin targets
Lead pricing and forecasting strategy: Oversee revenue management practices, including pricing, rate strategies, demand forecasting, and business reviews, to optimize revenue across all segments
Align sales and marketing efforts: Coordinate on-property and regional sales, marketing, eCommerce, and public relations activities to support brand positioning and drive demand
Adapt to market dynamics: Monitor trends, assess competitive landscape, and adjust commercial strategies to stay ahead in evolving market conditions
Strengthen stakeholder relationships: Build trusted relationships with owners, operators, Hilton corporate teams, and external partners to align goals and create long-term commercial value
Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs

Requirements

Proven commercial leadership experience within luxury city hotels in major international markets.
Experience across Asia's key gateway cities, with Japan market expertise preferred.
5+ years in commercial director capacity, driving market share, revenue performance and commercial excellence.
Previous involvement in hotel pre-openings, including commercial setup, positioning and go-to-market strategy, is highly valued.
Strong command of written and spoken English; Japanese proficiency is an advantage.
Proven experience presenting strategic plans to senior executives and stakeholder groups.
Strong background in cross-functional collaboration within matrixed environments.
Demonstrated ability to analyze financial data to inform strategic and tactical decisions.
Track record of identifying and evaluating new business opportunities.
Experience in multi-complex hotel or travel industry operations.

Skills

Commercial strategy
Revenue management
Pricing
Forecasting
Sales
Marketing
eCommerce
Public relations
Market analysis
Stakeholder management
Team leadership
Performance management
Professional development
Financial analysis
Business development

Location

Tokyo

Work Type

Full-time

Experience Level

5+ years

About the Company

Set in the heart of Tokyo, moments from Ginza, Tokyo Station, and the city’s premier business districts of Marunouchi, Yaesu, and Otemachi, Waldorf Astoria Tokyo Nihonbashi will bring the brand’s legendary luxury to one of the world’s most dynamic destinations.
Occupying nine exclusive floors within a landmark mixed-use development, the hotel will feature 197 spacious guestrooms, alongside three signature dining venues and the iconic Peacock Alley lounge and bar. Surrounded by luxury residences, retail, and office space, the property will offer an elevated urban retreat with unparalleled access to Tokyo’s commercial and cultural heart.
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.