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About the Role
The Area Manager will oversee multiple school sites delivering after-school enrichment programs, ensuring smooth operations, high standards of instruction, and staff support. This role requires strong leadership, communication, and problem-solving skills to manage diverse stakeholders and ensure program quality and customer satisfaction.
Responsibilities
- Oversee the day-to-day operations of multiple after-school enrichment program sites
- Ensure consistent delivery of high-quality programming across all assigned schools
- Serve as the point of contact for site educators, school administrators, and parents
- Monitor staffing, scheduling, program quality, and compliance at each location
- Conduct daily site visits to support instructors and troubleshoot issues
- Provide training, mentorship, and performance feedback to instructors and support staff
- Handle parent communication, feedback, and issue resolution professionally and promptly
- Maintain detailed records of attendance, incidents, and overall program performance
- Collaborate with the Impact Kids leadership team to ensure alignment with company values and goals
- Follow the Impact Kids Code of Conduct and maintain the Impact Kids look at all times
- Exhibit Impact Kids Core Values at all times and adhere to all company policies
- Have fun!
Requirements
- A Child Abuse Clearance and Criminal Background Checks are required
- Be willing and able to travel between multiple school locations regularly
- Must be able to respond quickly to emergency situations, including walking, running, or climbing stairs
Skills
- Highly organized
- People-oriented
- Passionate about educational impact
- Strong background in program operations
- Strong background in team leadership
- Strong background in customer service
- Outstanding communication skills
- Outstanding leadership skills
- Solutions-focused
- Able to manage multiple priorities across a variety of stakeholders
- Positive, hands-on approach
- Genuine desire to support children's learning and development
Location
- Multiple school sites
Work Type
- Full-time
Experience Level
- Minimum of 2–3 years in a leadership or operations role in education, after-school programs, youth development, or a related field
- Experience managing multiple locations or teams is preferred
Education Level
- Bachelor’s degree (preferred but not required)
About the Company
- Impact Kids has been providing safe, fun, and meaningful enrichment programs for over 10 years, serving students at public and private schools across the country.
- Students have a safe space to develop, learn, play, and just be kids in our before, during, and after school programs!