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About the Role
As a Product Manager at Nous, you will lead a squad responsible for a key section of our product and service lines. You will expand their coverage, understand performance drivers, and increase commercial value. This role is central to product management, requiring you to manage complex products in a fast-paced environment, holding significant context and switching between strategic planning, code deployment, and unblocking engineers.
Responsibilities
- Lead a squad responsible for a key section of product and service lines.
- Expand the coverage of your squad's responsibilities.
- Understand the levers that drive squad performance, including automation, new suppliers, and recommendations.
- Increase the commercial value of your squad's area.
- Set the squad's OKRs and roadmap.
- Establish clear sequencing for work within the squad.
- Drive fast and efficient execution.
- Evaluate shipped products and own reporting, ensuring data accuracy.
- Collaborate across product and commercial functions, considering suppliers, tariffs, and regulation.
- Run experiments and perform analysis independently.
- Engage with members and operations to identify and fix issues in the user journey.
- Use AI tooling for prototyping, data analysis, and shipping changes.
Requirements
- Ability to hold a lot of context in a complex and fast-moving product environment.
- Capacity to switch between strategic planning, code deployment, and unblocking engineers.
- Ability to bring order to fast-moving work and establish sequencing.
- Skill in evaluating shipped work and owning reporting.
- Willingness to make changes directly.
- Experience working across the boundary between product and commercial functions.
- Understanding of the complexities of an agentic product for real households.
- Ability to pick things up quickly and enjoy hard problems.
- Capacity to lay out knowns and unknowns for messy problems, adapting as new data emerges.
- Enjoyment of a role and squad that will change.
- Willingness to pick up whatever is needed, PM work or not.
- Commitment to working in the open, sharing rough thinking early, and changing course.
- Ability to bring order to a fast-moving squad with clear priorities and sensible sequencing.
- Skill in unblocking people quickly and honestly evaluating shipped work.
- Ability to find the real problem behind a request and make trade-offs explicit.
- Care for the details of what users see.
- Understanding of commercial and analytical aspects, including monthly performance, drivers, and future actions.
- Ability to answer most questions with data.
- Thinking in terms of conversion, margin, and lifetime value.
- Startup experience, moving fast, and doing unglamorous work.
- Preference for shipping this week's version over polishing next quarter's.
- Comfort with data and code to unblock yourself.
- Experience as a PM for several years, ideally at a startup.
- Experience owning an area with a quantifiable metric (revenue, conversion, retention).
- Experience working on the commercial side (P&L, supplier/partner relationships, pricing, or a whole service line).
- Experience as a software engineer before moving into product (nice-to-have).
- Experience on a transactional or regulated product (insurance, fintech, energy, marketplaces) (nice-to-have).
- Experience building and shipping your own thing (startup, side project, internal tool) (nice-to-have).
- Not primarily experienced in roadmaps and stakeholder management at a large company without owning a key metric.
Skills
- Product Management
- OKRs
- Roadmapping
- Data Analysis
- Commercial Acumen
- AI Tooling
- Experimentation
- User Journey Analysis
- Supplier Management
- Regulatory Understanding
- Code (familiarity, not necessarily expert)
- Prototyping
Location
- Near Farringdon
Work Type
- Office-first
- Collaborative work
Experience Level
- Several years of Product Management experience
- Startup experience preferred
- Experience owning a metric-driven area
- Experience in commercial functions
- Experience with transactional or regulated products (nice-to-have)
- Previous software engineering experience (nice-to-have)
Salary/Compensations
- Compelling package including share options with life-changing upside
Benefits
- Share options with life-changing upside
- Competitive salaries
- Great office setup for collaborative work
- Equipment, setup, and training for optimal work
- High-context environment with exposure to big decisions
- High-quality coffee
- Well-stocked kitchen
- Informal social events weekly, larger events monthly
- 33 days paid holiday (including bank holidays)
- Health and dental cash plans
- Employee assistance programme
- Travel benefits (cycle-to-work scheme, season ticket loans)
About the Company
- Nous is a household AI agent that manages bills and administrative tasks for users.
- Nearly 250,000 UK households have signed up, with rapid growth.
- The company focuses on AI for practical, real-world applications.
- Agents operate on long-running workflows and handle complex tasks like energy switching and subscription cancellations.
- The company is composed of approximately 30 people, with individuals or small teams owning product areas end-to-end.
- Product engineers have launched significant features within months of joining.
- Experiencing over 20x year-on-year growth with an NPS above +80.
- Managing over half a billion pounds of household spending.
- Raised over $30M from notable investors.
- The team is a key draw, attracting individuals who want to do great work with smart people.
- The goal is to simplify, cheapen, and fairen household life.
- The company is adapting its product development approach with AI tooling, empowering PMs and engineers.
- There is an emphasis on shared ownership and flexibility in roles.
- The company is actively figuring out how to structure squads and processes in an evolving environment.
- The company operates with a thin middle management structure to reduce bottlenecks and empower individuals.
- The first 90 days focus on safe ownership, pairing, context, and support for shipping.
- Emphasis is placed on celebrating the person who built the functional version, not just the idea originator.