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About the Role

The Produce Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of employee and customer engagement. They are fiscally responsible for the operation of the department and will manage budgets, labour costs, inventory control, product presentation and merchandising while adhering to all protocols, procedures, policies and other programs and initiatives.

Responsibilities

Create a coaching and development culture for all store employees that embraces a passion for food
Demonstrate outstanding leadership while serving as a role model
Manage direct reports including selection, orientation, training and development, performance management, succession planning and compensation
Manage store operations and communicate requirements/changes to department employees as required
Create a shopping experience that engages customers in a way that enhances loyalty, sales and profit
Demonstrate exceptional product knowledge, including awareness of product changes, promotions, and seasonal trends
Order, receive, organize, rotate, merchandise and present products and stock in accordance with company standards
Provide superior customer service to meet customer needs
Ensure all applicable company policies and procedures are communicated and adhered to by employees
Ensure that Occupational Health & Safety, food safety, and other regulatory requirements and procedures are implemented and maintained
Maintain a thorough understanding of all relevant company programs and attend training as required
Manage the department budget and ensure the department achieves all financial targets and maximizes sales and margins, including appropriate sales forecasting, variance analysis and correction, and labour cost control
Thorough understanding of all relevant company programs; attend training as required
Keeps abreast of local competitor activity, industry trends and makes recommendations on internal pricing, promotions, and product policies
Act as the employer of choice by actively supporting an environment of employee engagement
Initiate, support, participate and lead community and charitable events and activities
Coordinate maintenance of department equipment and repairs
Provide feedback for continuous improvement
Maintain a clean and safe working environment as per Company requirements
Other duties as required

Requirements

Minimum 18 months of retail store experience, produce experience preferred
High School Diploma
Full knowledge of total store and department operations
Experience reading and analyzing financial reports, and experience in developing and adhering to budgets
Proficiency in Microsoft Office Suite
Above average communication skills (oral and written)
Ability to work independently in a fast-paced environment
Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process.

Skills

Coaching
Motivation
Staff Development
Customer Loyalty
Customer Needs Fulfillment
Employee Engagement
Customer Engagement
Fiscal Responsibility
Budget Management
Labor Cost Control
Inventory Control
Product Presentation
Merchandising
Protocol Adherence
Procedure Adherence
Policy Adherence
Program Adherence
Initiative Adherence
People Leadership
Food Passion
Leadership
Role Modeling
Staff Selection
Staff Orientation
Staff Training
Staff Development
Performance Management
Succession Planning
Compensation Management
Store Operations Management
Shopping Experience Creation
Product Knowledge
Product Change Awareness
Promotion Awareness
Seasonal Trend Awareness
Product Ordering
Product Receiving
Product Organization
Product Rotation
Stock Merchandising
Stock Presentation
Customer Service
Policy Communication
Procedure Communication
Occupational Health & Safety
Food Safety
Regulatory Requirement Adherence
Program Understanding
Training Attendance
Financial Management
Financial Target Achievement
Sales Maximization
Margin Maximization
Sales Forecasting
Variance Analysis
Variance Correction
Labor Cost Control
Competitor Activity Analysis
Industry Trend Analysis
Pricing Recommendations
Promotion Recommendations
Product Policy Recommendations
Community Event Participation
Charitable Event Participation
Equipment Maintenance Coordination
Repair Coordination
Continuous Improvement Feedback
Clean Working Environment Maintenance
Safe Working Environment Maintenance
Microsoft Office Suite Proficiency
Communication Skills
Independent Work Ability
Fast-Paced Environment Adaptability

Location

Stellarton, Nova Scotia

Work Type

Full-time

Experience Level

Minimum 18 months of retail store experience
Produce experience preferred

Education Level

High School Diploma

Benefits

Health and dental benefits
Retirement and savings programs
Employee Share Ownership Plan
10% in-store discount at participating banners
Virtual healthcare
Employee and Family Assistance Program
Learning and development opportunities
Parental leave top-up
Paid vacation

About the Company

Sobeys Inc. is celebrated among Canada’s Top 100 employers.
What began as a meat delivery business in Stellarton, Nova Scotia has grown to over 128,000 teammates at corporate-owned and franchised store locations.
Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500 stores in all 10 provinces.
Known banners include Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drugs, Voilà.

Equal Opportunity

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.