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About the Role

As a Senior Technical Product Manager, Agentic Customization, you'll own the product surface and technical contracts for CoCounsel's agentic customization capabilities, including the registry, authoring tools, and workflow runtime. You will collaborate daily with Engineering, Science, Applied Research, Security, and Design teams.

Responsibilities

Manage the skills and plugin registry, including packaging format, manifest schema, versioning, publishing, discovery, and installation lifecycle.
Define scoping for user, team, and organization, along with an admin-controlled entitlement and permission model, and provenance, signing, and review gates.
Oversee skill authoring (Creator) through conversational and structured methods, ensuring well-formed skills, test harnesses, evals, and regression checks before sharing.
Facilitate iteration loops driven by usage and feedback for skill authoring.
Integrate agent runtime, defining how skills are discovered, selected, and loaded into the agent's context, considering progressive disclosure, tool binding, and budget constraints.
Manage how skills compose into multi-step workflows and connectors to external tools and content through MCP and similar protocols.
Ensure trust, security, and containment through tenant and matter-level isolation, sandboxing, and least-privilege tool access.
Implement audit logging, data residency, and protection against prompt-injection and supply-chain risks for third-party skills.
Define quality and measurement standards, including skill-level and workflow-level eval metrics (task success, tool-call accuracy, regressions), and adoption and usage telemetry.
Collaborate with Science on offline and online evaluation.
Manage delivery through PRDs and API/contract specifications, MVP scoping, design-partner betas, and GA readiness with Marketing and Sales.

Requirements

6+ years in product management, with at least 3 years on platform, API, developer-facing, or AI/agent products.
Proven track record of shipping 0-to-1 platform capabilities from beta to GA with enterprise customers.
Hands-on understanding of LLM agent architecture.
Fluency in writing technical specs and ability to participate effectively in design reviews.
Clear writing skills for sharp PRDs, explicit trade-off calls, and executive-level updates.
Legal or professional-services domain knowledge is a plus.

Skills

Platform product management
API product management
Developer-facing product management
AI/agent product management
LLM agent architecture
Technical specification writing
Plugin/extension ecosystems
MCP
OpenAPI
LLM evaluation frameworks
AI feature quality gates
Enterprise governance (SSO/SCIM, audit, DLP, SOC 2, data residency)
Software supply-chain security (signing, SBOM, sandboxing)

Location

New York City, NY
San Francisco, CA
Los Angeles, CA
Irvine, CA
McLean, VA
Washington, DC

Work Type

Hybrid
Work from anywhere for up to 8 weeks per year

Experience Level

Senior
6+ years in product management
3+ years on platform, API, developer-facing or AI/agent products

Salary/Compensations

$104,900 USD - $194,700 USD

Benefits

Flexible hybrid working environment
Flex My Way policies for work-life balance
Work from anywhere for up to 8 weeks per year
Continuous learning and skill development opportunities
Grow My Way programming
Skills-first approach
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Globally recognized, award-winning reputation for inclusion and belonging
Two paid volunteer days off annually
Opportunities for pro-bono consulting projects
Environmental, Social, and Governance (ESG) initiatives
Market competitive health, dental, vision, disability, and life insurance programs
Competitive 401k plan with company match
Competitive vacation, sick and safe paid time off
Paid holidays (including two company mental health days off)
Parental leave
Sabbatical leave
Optional hospital, accident and sickness insurance (employee paid)
Optional life and AD&D insurance (employee paid)
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection (employee paid)
Access to 529 Plan
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan
Potential eligibility for an Annual Bonus

About the Company

Thomson Reuters informs the way forward by bringing together trusted content and technology for decision-making.
Serves professionals across legal, tax, accounting, compliance, government, and media.
Combines specialized software and insights to empower professionals and institutions.
Reuters is a world-leading provider of trusted journalism and news.
Powered by 26,000 employees in over 70 countries.
Committed to objectivity, accuracy, fairness, and transparency.
Aims to shape industries that move society forward.

Equal Opportunity

Thomson Reuters seeks talented, qualified employees regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
Thomson Reuters makes reasonable accommodations for applicants with disabilities, including veterans with disabilities, and for sincerely held religious beliefs in accordance with applicable law.
In the United States, requests for accommodation in the recruiting process can be directed to HR.Leave-Expert@thomsonreuters.com.