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About the Role

This position is responsible for sales and increasing sales within an assigned territory, working with Sales Management as a resource to assist in relationships with Key Accounts. The role provides ongoing support to the product distribution channel by maintaining customer relationships, communicating pricing, inventory, and marketing programs, and ensuring accurate customer information and sales order processing.

Responsibilities

Communicate and build professional sales through organizational skills, account strategies, negotiations, marketing plans, sales closings, and territory planning to ensure a high level of customer satisfaction.
Build relationships with key decision makers to ensure a high level of customer retention and satisfaction.
Develop and produce bids, sales orders, and proformas for customers.
Coordinate with Operations on open order reports.
Coordinate with the Accounting department to assist in account management.
Assist in establishing, maintaining, and managing sales-related communications.
Contribute to and participate in sales-related training.
Keep informed of new products, services, and other general information.
Check on competitive activity and develop new methods of attaining new accounts.
Communicate effectively core competencies, brand promise, and products.
Educate customers on terminology, features, and benefits of products to improve product-related sales and customer expectations.
Travel to territories as directed or as business status requires.
Perform other job-related duties and responsibilities as may be assigned.

Requirements

At least three years of sales experience.
Demonstrated problem solving and negotiation skills.
Bachelor’s degree or equivalent experience.
Excellent oral and written communication skills in the English language.
Five plus years of sales experience with a tabletop organization.
Hands-on knowledge of professional foodservice needs.
Excellent formal presentation skills in front of both small and large groups.
Experience managing large territories and offering diverse products.
Ability to travel independently within company headquarters and in other communities to attend various meetings.
Ability to sit for long periods of time.
Ability to reach with hands and arms.
Ability to stand, walk, and stop.
Ability to lift and/or move up to 10 pounds regularly.
Specific vision abilities required include close vision and the ability to adjust focus.
Ability to work under stress, interruptions, and tight deadlines.
Independent judgement to propose sales project guidelines, follow-through, and completion.
Ability to work proficiently with database applications.
Ability to prioritize work, problem solve, and communicate proficiently in verbal and written forms.
Ability to converse and write in a knowledgeable manner on various ZFA products/services and “sell” to prospective customers.
Ability to create action plans for acquiring new customers and retaining existing ones.
Ability to utilize Zwiesel Fortessa Americas LLC information system, programs, and phone system.
Ability to converse verbally and in writing with others regarding Zwiesel Fortessa Americas LLC products and services with co-workers and customers.
Ability to interact effectively with co-workers in order to prioritize workflow, request assistance if needed, and assist others in achieving company goals.

Skills

Sales
Customer Relationship Management
Negotiation
Marketing
Territory Planning
Problem Solving
Communication
Presentation Skills
Database Applications
Action Planning

Experience Level

3+ years sales experience
5+ years sales experience with a tabletop organization

Education Level

Bachelor's degree or equivalent experience

Salary/Compensations

USD 100,000 - USD 150,000 yearly
Commission
Quarterly bonus opportunities based on individual and company performance

Benefits

Medical insurance
Life insurance
Disability insurance
401(k) retirement savings plan with company match
Company-paid holidays
Paid time off (PTO)

About the Company

Zwiesel Fortessa Americas LLC, previously known as Fortessa Tableware Solutions, LLC, is a leading global tableware company part of the Zwiesel Fortessa Group.
Has been an integrated designer, developer, and marketer of high-quality tableware for over 30 years.
Designs and sources dinnerware, flatware, glassware, and serveware selected by top foodservice professionals worldwide and preferred for home entertaining.
Products are found in over 80% of Forbes four- and five-star hotels in North America.
Recognized for innovative design, industry-leading manufacturing standards, and an uncompromising commitment to customer service.
Passionate about values, people, and products.
Values work/life balance, creativity, collaboration, and making a difference in the community.

Equal Opportunity

All your information will be kept confidential according to EEO guidelines.