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About the Role
Arlo Hotels is seeking a passionate and dynamic People Services Coordinator for the Arlo Williamsburg hotel. This role supports the General Manager in daily HR functions including recruitment, performance management, employee relations, compliance, and health & safety.
Responsibilities
- Uses judgment supported by human resource acumen and practical experience.
- Leads the delivery of human resource policies, practices and programs.
- Assists in the recruitment and selection function for some hourly positions.
- Assists in the administration of the training and development program, including cultural and health and safety training.
- Manages breakroom maintenance and upkeep, including seasonal décor and daily updates.
- Handles posting and communication updates, including employee recognition and announcements.
- Orders breakroom supplies.
- Organizes recognition celebrations, including monthly birthdays, Team Member of the Quarter, and holiday events.
- Coordinates Arlo-specific celebrations like Engineering Week and Housekeeping Week.
- Schedules and takes minutes for monthly GM Roundtable meetings, ensuring follow-through on action plans.
- Coordinates and takes minutes for Health and Safety Meetings, ensuring follow-through on actionable items.
- Conducts quarterly locker audits in conjunction with the property.
- Manages the uniform program and distribution.
- Acts as a WOW Moments Ambassador, maintaining the WOW board and collecting WOW Cards.
- Ensures compliance with quarterly 19 Audits.
- Maintains employee files for accuracy and compliance.
- Champions the Employee Engagement Survey (ESS) process with the Leadership Team, interpreting results and supporting action plan development.
- Serves as a Brand Ambassador for Arlo Hotels, embodying the Arlo Culture.
- Updates job knowledge through conferences, educational opportunities, professional publications, and networking.
Requirements
- 3 years or more experience in Human Resources in the hotel or related industry.
- University/College Bachelor’s Degree, Diploma or Certificate in Human Resources Management.
- Service-focused with an understanding of principles for providing exceptional, personal service.
- Working knowledge of human resources disciplines including benefits, compensation, training, recruitment, performance management, and employee relations.
- Knowledge of and practical experience with relevant state/federal employment standards.
- Proven ability to build strong working relationships, both internally and externally.
- Excellent communication and organizational skills.
Location
- Arlo Williamsburg hotel
Work Type
- Full-time
Experience Level
- 3 years or more experience in Human Resources
Education Level
- University/College Bachelor’s Degree, Diploma or Certificate in Human Resources Management
Salary/Compensations
- $66,300 - $70,000
About the Company
- Arlo Hotels strives to create a sense of awe that leaves those they touch wanting more.