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About the Role
Join Crown Towers Sydney as a General Services Attendant (Houseperson) and play a vital role in delivering the premium experience guests expect from one of Australia’s most iconic luxury hotels. You will be part of a supportive, fully insourced housekeeping team.
Responsibilities
- Deliver minibar services and replenish guest amenities
- Respond to guest service requests in a professional and timely manner
- Set up rollaway beds and assist with room configurations
- Move housekeeping trolleys and supplies throughout the hotel
- Perform regular manual handling tasks as part of daily operations
- Support the wider Housekeeping team in delivering exceptional guest experiences
- Maintain high standards of service and presentation at all times
Requirements
- Availability to work across a 7-day rotating roster, including weekends and public holidays
- Ability to perform continuous physical work and regular manual handling tasks for up to 8 hours
- Strong English communication skills
- Excellent attention to detail
- A strong customer service focus
- Ability to work effectively within a team environment
- A positive attitude and strong work ethic
Skills
- Previous Houseperson experience within a luxury hotel or resort environment
- Experience delivering exceptional guest service
- Strong teamwork skills
- Experience working in a fast-paced hospitality environment
Location
- Crown Towers Sydney
Work Type
- Part-Time
Experience Level
- Student Visas or seeking flexible part-time work
Benefits
- Rosters provided up to 1 month in advance
- Complimentary staff meals while on shift, including hot foods, a salad and sandwich bar, fruits and pastries
- Significant penalty rates when working evening and weekend shifts
- Uniforms provided and laundered by Crown
- Discounts across Crown restaurants, hotels and retail outlets
- Ongoing coaching, training and development opportunities
- A diverse and inclusive workplace culture
About the Company
- Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people.
- We value passion, optimism, and an appetite for change - for the better.
- Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
Equal Opportunity
- Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.