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About the Role
Own the business outcomes of FlowGen’s most important enterprise deployments, working in partnership with a Forward Deployed Engineer to embed with customer teams, identify high-value workflows for autonomous agents, and lead engagements from discovery through adoption and expansion.
Responsibilities
- Own customer engagements from the first discovery conversation through deployment, adoption, measurement, and expansion.
- Become deeply fluent in how customer workflows operate, including process steps, decisions, exceptions, controls, data sources, failure modes, and manual workarounds.
- Identify and prioritize high-leverage workflows based on business value, technical feasibility, data readiness, operational risk, and organizational readiness.
- Define measurable outcomes for each deployment, such as cycle-time reduction, touchless processing rate, error reduction, SLA attainment, working-capital improvement, and support-cost reduction.
- Lead working sessions with executives, process owners, SAP teams, IT, security, compliance, and frontline users.
- Identify expansion opportunities where FlowGen can automate adjacent workflows or deliver greater enterprise-wide value.
Requirements
- Exceptional problem-solving ability to enter unfamiliar environments, ask incisive questions, identify constraints, and turn ambiguous problems into concrete plans.
- Strong business judgment to distinguish interesting AI use cases from workflows that create material operational value.
- Ability to move comfortably between executive strategy and operational detail.
- Excellent written and verbal communication skills with the credibility to challenge assumptions and align stakeholders across business and technical teams.
- Strong analytical instincts and comfort working with messy enterprise data.
- Practical fluency with AI systems and agentic workflows, understanding the balance between probabilistic systems, deterministic controls, and human oversight.
- Excited to develop deep expertise in SAP, enterprise finance, supply chain, procurement, order management, or other operational workflows.
Skills
- SQL
- Python
- Spreadsheets
- Business intelligence tools
- AI systems
- Agentic workflows
- SAP
- Enterprise finance
- Supply chain
- Procurement
- Order management
- Operational workflows
Location
- San Francisco Bay Area
Work Type
- In person
- Customer travel
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Visa support and sponsorship available
About the Company
- FlowGen Labs is a frontier enterprise AI company building the zero-touch enterprise: context-aware agents that operate inside deeply customized SAP environments at machine speed, grounded in each company’s ontology, current operational data, and operating procedures so complex workflows can run autonomously instead of relying on manual support teams.
- FlowGen is focused on turning legacy ERP from a system of record into an execution layer for finance and operations.
- Deployed at Fortune 500 companies across CPG, distribution, high-tech, and oil and gas, FlowGen Labs brings together a frontier AI and SAP team from DeepMind, SAP, Meta AI, and Amazon AGI Labs.