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About the Role
As a Principal AI Transformation Consultant, you will help senior leaders answer critical questions about AI-driven workflow changes, lead the transformation, and measure its impact, with a focus on CoCounsel Legal and CoCounsel for Tax and Trade. You will work closely with client teams, Sales, AI engineers, enablement specialists, and product teams throughout the engagement lifecycle.
Responsibilities
- Lead complex transformation engagements from discovery and value hypothesis through workflow redesign, proof of value adoption, and value realization.
- Advise senior leaders on priority AI-enabled workflows and the targeted changes to roles, skills, practices, controls, and ways of working needed to scale them.
- Shape transformation opportunities from early customer discovery through delivery planning, defining achievable outcomes, scope, approach, estimates, and statements of work with Sales and specialist teams.
- Own critical decisions on engagements, including approach, tradeoffs, and commitments.
- Set the adoption and activation strategy; diagnose and recover stalled or declining adoption.
- Establish value hypotheses, baselines, measures, and evidence standards to support customer-facing value claims.
- Collaborate with AI engineers to shape what gets built and translate technical possibilities into practical workflow changes.
- Integrate adoption, enablement, product, and customer-success specialists towards a common outcome; coach consultants; and convert field learnings into reusable methods and value frameworks.
Requirements
- Bachelor’s degree in Law, Business, Organizational Transformation, Computer Science, or a related field; advanced degree or relevant certifications preferred.
- 10+ years in professional services, management consulting, transformation consulting, or complex AI or enterprise-technology delivery.
- Experience leading complex workflow redesign, targeted operating changes, technology-enabled adoption, and measurable customer outcomes.
- Ability to advise executives, structure ambiguity, facilitate difficult decisions, challenge assumptions, and translate strategy into practical plans.
- Commercial judgment in shaping opportunities, scoping work, estimating effort, and delivering against commitments.
- Analytical ability to combine usage, survey, operational, and stakeholder evidence into defensible recommendations and value measures.
- Experience in legal, tax, trade, risk, compliance, or another complex regulated knowledge-work domain.
- Strong understanding of AI capabilities and limitations, change and adoption, responsible-use considerations, and cross-functional delivery.
Skills
- AI Transformation
- Workflow Redesign
- Change Management
- Adoption Strategy
- Value Realization
- Executive Advising
- Consulting Methods
- AI Capabilities
- Responsible AI
Location
- Remote
Work Type
- Full-time
- Remote
Experience Level
- Principal
- 10+ years
Education Level
- Bachelor's degree
- Advanced degree or relevant certifications preferred
Benefits
- Flexibility policies (Flex My Way)
- Work from anywhere for up to 8 weeks per year
- Continuous learning and skill development programs (Grow My Way)
- Skills-first approach
- Comprehensive benefit plans
- Flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing
- Two paid volunteer days off annually
- Opportunities for pro-bono consulting projects and ESG initiatives
About the Company
- Thomson Reuters informs the way forward by bringing together trusted content and technology for decision-making across legal, tax, accounting, compliance, government, and media sectors.
- We combine specialized software and insights to empower professionals and help institutions pursue justice, truth, and transparency.
- Reuters is a world-leading provider of trusted journalism and news.
- We are powered by 26,000 employees in over 70 countries, offering flexible work environments for contribution and professional growth.
- We are committed to objectivity, accuracy, fairness, and transparency.
- We rely on diverse backgrounds and perspectives to achieve our business goals.
Equal Opportunity
- As a global business, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.
- Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
- We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.