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About the Role
As a Shoe Specialist, you will lead the shoe department and develop a clientele that recognizes their key role in delivering a superior service experience to our discerning clientele.
Responsibilities
- Lead by Example, focus on the achievement of sales goals within the shoe department
- Promote footwear collection, reinforcing the different lifestyle components
- Personal Sales and Holistic Selling in-store, building relationships with your customers and creating repeat clientele
- Delivering product knowledge training to Advisors, develop taste level and brand image
- Communicate with buying and visual teams to ensure the product inventory and spirit of the brand is represented
- Participation and coordination of Trunk Shows
- Inspiring repeat exceptional customer experiences both online and in-store through consistent training
- Demonstrated interest and ability to develop others
- A leader focused on team building to the achievement of financial goals
Requirements
- A minimum of 2 years of retail sales experience preferably in a luxury environment, footwear or store/department leadership
- Menswear retail environment experience including sportswear, footwear, accessories, outerwear, tailored clothing and made-to-measure is preferred
- A passion for inspiring repeat business by creating exceptional customer service experiences both on-line and in-store
- The desire to participate in the many training initiatives we offer and the ability to incorporate the skills acquired through those programs into your daily activities
- Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
- The ability to work effectively as part of a team
Skills
- Sales
- Customer Service
- Team Building
- Training
- Technology
Location
- Toronto, Ontario
Work Type
- Full-time
- Permanent
Experience Level
- 2 years of retail sales experience
Salary/Compensations
- $50,000 - $70,000
Benefits
- Competitive pay program
- Opportunities to additionally earn monthly and annual Team bonuses
- Best in industry discounts and special purchase opportunities
- A comprehensive flexible benefits package
- Pension and Group RRSP Programs
- A modern, digitally advanced workplace
- A coach committed to supporting the achievement of your personal career goals
- A culture that is rich and diverse
- Employer that values internal growth and promotion and is committed to succession planning
About the Company
- Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation.
- We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada’s Best Managed Companies.
- We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.
Equal Opportunity
- Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment.
- In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process.
- If you need assistance during the selection process, please contact us at careers@harryrosen.com with details.