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About the Role
Lead Unicorn's commercial growth across Europe, building relationships, signing agreements, and shaping future strategy with the Founder and group management. You will be responsible for making the best solutions obvious to clients.
Responsibilities
- Bring in new operators across Europe, managing the process from initial contact to signed agreement.
- Open new markets for existing clients and establish Unicorn's presence in their next target cities.
- Collaborate with the Founder to shape Unicorn's future offerings, including new service lines, operational models, and economic frameworks based on operator feedback.
- Develop business cases for new city and country expansions, analyzing operator presence and market volume to support group management decisions.
- Build strategic partnerships within the operator ecosystem, including property management systems, suppliers, and advisors.
- Cultivate and maintain relationships with development and operations leaders who influence operational purchasing decisions.
- Shape proposals with relevant team members, negotiating within an agreed pricing framework for each operator.
- Ensure a smooth handover to the Group COO and market General Managers post-signature, maintaining close contact during the first year to facilitate future business.
- Enhance Unicorn's visibility by strategically selecting participation in conferences, trade press, LinkedIn, and other relevant communication channels.
- Maintain a concise and readable pipeline report for the leadership team.
Requirements
- Solid experience in hospitality operations, hotel services, or hospitality real estate.
- Proven track record of acquiring operator or brand clients across multiple European markets.
- Demonstrated success in closing agreements at a director level with operators or brands in the serviced-apartment, aparthotel, or lifestyle-hotel segments.
- In-depth knowledge of the segment, including key growing players, decision-makers, and purchasing behaviors.
- Experience working closely with housekeeping operations to gain credibility with operations directors.
- Passion for hotels, demonstrated by carrying that energy into client interactions.
- Ability to identify and propose future service improvements and new offerings rather than just selling existing solutions.
- Proficiency in using AI and data in your work.
- Comfortable working autonomously as the first and only person in your function.
- Fluent English.
- German or Dutch language skills are a strong advantage.
- Based in Berlin or willing to relocate.
- Willingness to travel approximately one-third of your time across Europe.
Skills
- Commercial growth strategy
- Relationship building
- Contract negotiation
- Market analysis
- Business development
- Partnership development
- Client acquisition
- Hospitality operations
- Serviced-apartment operations
- Aparthotel operations
- Lifestyle-hotel operations
- AI utilization
- Data analysis
- Pipeline management
- English fluency
- German language skills
- Dutch language skills
Location
- Berlin
Work Type
- Full-time
- Travel required
Experience Level
- Director level
Salary/Compensations
- EUR 85,000 to 100,000 gross per year
Benefits
- Mandate with authority to close deals within an agreed framework
- Seat in the group leadership team
- Meaningful success bonus tied to new operators, clients, and partnerships
- Travel and conference budget without approval rounds
- Flexible hours at Unicorn House in Berlin-Mitte
- 30 days of holiday
- Option of a workation
- Deutschlandticket covered
- BahnCard for extensive travel
- Discounted stays in operated houses across Europe
- MacBook and phone provided
- Regular offsites with the leadership team
About the Company
- Unicorn Hospitality Group provides comprehensive hotel operations services, managing all aspects from guest arrival to departure with their own staff.
- They operate behind Europe's fastest-growing hotel and serviced-apartment brands.
- The company has a presence in ten cities across five countries, with nearly 350 employees.
- The German business is experiencing rapid growth.
- Unicorn focuses on building long-term relationships with clients, aiming for sustained growth through successful partnerships.
- The company was founded on the principle of providing integrated hotel operations under a single agreement.