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About the Role

You will be deployed where technology is more complex and standard solutions are not sufficient. As a trained SHK systems mechanic, you will be part of our growing Commercial & Industrial (C&I) team. You will focus on high-tech measuring technology within large facilities, such as central heat stops, large meters, or flow measurements, not on the heavy equipment itself. Your area of deployment will always remain regional, within approximately 80 km of your place of residence.

Responsibilities

Install and commission modern measuring devices, sensors, and meter components in the supply systems of large properties.
Ensure that all consumption data is correctly recorded and digitally transmitted.
Independently analyze and resolve faults when a measuring system has issues.
Work in a two-person team for large projects and complex stations.
Document work steps and orders using a mobile handheld device.
Collaborate closely with internal project engineers as the on-site expert.

Requirements

Completed training as a systems mechanic for sanitary, heating, and air conditioning, a gas and water installer, a heating installer, or a comparable qualification.
Experience as a fitter for technical equipment, especially in gas, water, and heating installation.
Professional experience in technical customer service, ideally with a measuring or energy service company.
Possession of a Class B or Class 3 driver's license.
Knowledge of industry-specific laws, regulations, and safety standards.
Motivated and team-oriented with a friendly demeanor and strong service and customer orientation.
Willingness to travel for regional deployment.

Skills

High-tech measuring technology
Digital data transmission
Fault analysis
Teamwork
Digital documentation
Customer service

Location

Regional deployment within approximately 80 km of residence

Work Type

Full-time
Permanent contract
40-hour week

Experience Level

Professional experience

Education Level

Apprenticeship as SHK systems mechanic
Apprenticeship as gas and water installer
Apprenticeship as heating installer
Comparable qualification

Salary/Compensations

Fair and punctual payment
Bonus payment up to €500 gross per quarter for customer feedback
Meal allowance of €8 net per day

Benefits

Company car with private use or monthly mobility package of €150 gross
Company pension plan with employer contribution
30 days of vacation
Secure job with unlimited contract
Working time account
No weekend or holiday work
Paid and structured onboarding with personal mentor and training
Opportunities for development and career advancement (e.g., service technician coach, technical trainer, team leader)
Referral bonus up to €1,500 gross
Exclusive employee discount at over 800 shops

About the Company

Since 2020, ista Express Service GmbH has been the professional service partner for the reliable installation and maintenance of measuring devices such as heat cost allocators, water meters, and smoke detectors in private and commercial properties.
Our goal is to guarantee the perfect customer experience for tenants, property managers, and large clients.
With over 20 locations across Germany and over 400 employees, we will continue to expand our company size sustainably in the future.

Equal Opportunity

For the purpose of better readability, we consciously refrain from using gender-specific language. All male forms refer equally to female, diverse, etc.