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About the Role
Scale’s Global Public Sector (GPS) team is building reliable AI systems for governments worldwide. This role focuses on enhancing sales team rigor, predictability, and speed by supporting new seller onboarding, providing deal support for bids and tenders, and managing sales operations and an advisor program. The ideal candidate is analytical, commercially minded, autonomous, and enjoys being close to deals.
Responsibilities
- Design and run onboarding for new GTM hires, including curriculum, materials, and 30/60/90-day milestones.
- Build and maintain a central library of enablement content, ensuring it remains current.
- Partner with Product, EPD, and Marketing to create field-ready training for the sales team.
- Document and refine sales playbooks, stage definitions, qualification criteria, and deal handoffs.
- Manage the GTM operating cadence, including pipeline reviews, forecast calls, and business reviews.
- Prepare forecasting and pipeline reporting for leadership, improving data accuracy.
- Maintain CRM (Salesforce) data hygiene and identify opportunities for tooling and AI to reduce manual work.
- Track GTM metrics and provide data-driven insights to the sales team and leadership.
- Manage the day-to-day operations of the advisor program, including onboarding and tracking engagements.
- Coordinate introductions, briefings, and follow-ups between advisors and deal teams.
- Track advisor impact and prepare analysis to inform program investment.
- Handle the operational aspects of advisor relationships, including agreements and reporting.
- Assist deal teams with complex opportunities, including pricing and commercial proposal structuring.
- Manage the bid and tender process, coordinating contributors and ensuring timely submissions.
- Build a reusable bid library for faster and stronger submissions.
- Capture learnings from wins and losses to improve playbooks and enablement.
Requirements
- A penchant for digging deeply into data, thinking from first principles, and iterating quickly.
- Strong commercial instincts and interest in deal-winning processes.
- Hands-on experience with CRM and reporting tools.
- Advanced Excel / Google Sheets and Claude skills.
- Excellent written communication skills for creating training content, bid responses, and executive comms.
- Strong project management skills with the ability to manage multiple workstreams and deadlines.
- Strong orientation toward outcomes and a scrappy approach when needed.
- Low ego and highly collaborative attitude.
- Easygoing interpersonal style to build trust and credibility.
- Proven ability to build high-trust relationships across sales, finance, legal, and delivery.
- Excellent qualitative and quantitative analytical skills.
Skills
- CRM
- Reporting tools
- Excel
- Google Sheets
- Claude
- SQL (plus)
- BI tools (e.g. Tableau, Looker) (plus)
Location
- Remote
Work Type
- Full-time
Experience Level
- 2-4 years in sales operations, revenue operations, sales enablement or business operations at a high-growth tech company, or at a top-tier VC firm, consulting firm, investment bank, or similar (nice to have)
- Exposure to enterprise or public sector sales cycles, including RFPs, tenders, frameworks or government procurement (nice to have)
- Experience building pricing, forecasting, capacity or territory planning models (nice to have)
- Experience supporting advisor, partner or channel programs (nice to have)
About the Company
- Scale’s mission is to develop reliable AI systems for the world's most important decisions.
- Products provide high-quality data and full-stack technologies powering leading models.
- Helps enterprises and governments build, deploy, and oversee impactful AI applications.
- Works with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies.
- Expanding team to accelerate AI application development.
Equal Opportunity
- Scale is an inclusive and equal opportunity workplace.
- Committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
- Committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
- Complies with the United States Department of Labor's Pay Transparency provision.