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About the Role
Assist with the technical functions of dispensing prescriptions, support pharmacy services, and maintain pharmacy operations while providing superior, timely, and pleasant customer service.
Responsibilities
- Greet customers promptly and gather prescription information.
- Perform duties according to the assigned role.
- Refer clinical inquiries to the pharmacist.
- Accurately dispense prescription medications.
- Perform third-party adjudication as required.
- Set realistic customer expectations for wait times.
- Locate and cash out prescriptions and ancillary items.
- Refer customers requiring counseling to the pharmacist.
- Maintain and control the cash register in the dispensary.
- Adhere to all confidentiality and privacy requirements.
- Receive new and repeat prescription orders.
- Prepare and submit orders, excluding controlled drugs and narcotics.
- Adjudicate third-party billing and manage manual Third-Party Accounts.
- Answer telephone calls and refer to a pharmacist when necessary.
- Manage incoming faxes according to Pharmacy Standards of Practice.
- Accurately file completed documentation.
- Assist in prescription preparation to company standards.
- Perform data entry for new prescriptions and manage refill requests.
- Select medications to fill prescriptions.
- Count or measure, package, and label prescriptions efficiently.
- Accurately enter and maintain data within pharmacy systems.
Requirements
- Registered with the corresponding provincial licensing college.
- Diploma from a Pharmacy Technician College.
- Previous Pharmacy Experience preferred.
- Effective organizational skills.
- Ability to multitask.
- Problem Solving Skills.
- Strong attention to detail.
Skills
- Customer Service
- Dispensing Prescriptions
- Third Party Adjudication
- Cash Register Management
- Confidentiality and Privacy
- Prescription Order Reception
- Billing and Account Management
- Telephone Communication
- Fax Management
- Documentation Filing
- Prescription Preparation
- Data Entry
- Refill Request Processing
- Medication Selection
- Packaging and Labeling
- Pharmacy Systems Data Entry
Location
- ON
Work Type
- Full-time
- Part-time
Education Level
- Diploma from a Pharmacy Technician College
Salary/Compensations
- $25.15 - $30.10 / hour
Benefits
- Purchase discount program
- Flexible and varied schedules
- Competitive pay
- Online learning through Academy
About the Company
- Locally owned and operated store.
- Part of a national brand with Associate-Owner support.
- Associate Owners recognize Canada's diversity and strive to reflect it.
- Compliance with laws is part of the Code of Conduct.
Equal Opportunity
- Accommodation is available upon request for applicants and colleagues with disabilities.