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About the Role
As an Account Manager focused on Major Law Enforcement Accounts, you will drive strategic growth and support public safety transformation across major State Patrol Agencies within the U.S. You will partner with a Key Account Leader to co-own revenue goals, deepen customer relationships, coordinate resources, and ensure solutions drive measurable outcomes.
Responsibilities
- Close new business and expansions across a territory of major city police departments and county sheriff’s offices.
- Build and manage a long-term growth pipeline; maintain accurate forecasts in Salesforce.
- Co-own a quota alongside a Key Account Leader; all closed revenue is team-attributed.
- Build and expand multi-threaded relationships with senior agency stakeholders.
- Identify whitespace, align Axon solutions to customer priorities, and execute on territory growth plans.
- Participate in executive meetings and QBRs to reinforce value, gather feedback, and uncover new opportunities.
- Act as the primary liaison between the customer and internal teams (CSMs, Solutions, Legal, Services).
- Scope clean, aligned deals and ensure seamless handoff and execution for post-sale success.
- Monitor service fulfillment and escalate risks to ensure customer outcomes stay on track.
- Use Salesforce and AI tools (like ChatGPT) to enhance productivity, insights, and communication.
- Deliver with clarity, urgency, and a high level of ownership from pipeline to post-sale success.
Requirements
- 3+ years of full-cycle new business sales experience (prospecting to close), ideally in enterprise SaaS or complex B2B.
- Proven ability to consistently exceed quota in a hunter capacity, building pipeline from scratch and closing multi-stakeholder deals.
- Proven success managing large, multi-stakeholder accounts — preferably in the public sector or public safety.
- Experience with sales forecasting, pipeline management, and CRM tools (Salesforce).
- Comfortable owning a quota and aligning deeply with cross-functional partners to deliver outcomes.
- Exceptional communication skills, with the ability to influence across roles and levels.
- High ownership mentality — you treat your accounts like your business.
- Must be able to travel 60-80% within territory.
Skills
- Salesforce
- AI tools (like ChatGPT)
- Sales forecasting
- Pipeline management
- Communication skills
- Influencing skills
Location
- Mountain West Territory (WY, ND, SD, MO, UT)
Work Type
- Full-time
Experience Level
- 3+ years
Benefits
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Employee Resource Groups (ERGs)
- Snacks in our offices
About the Company
- Axon is on a mission to Protect Life.
- We are explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software.
- Life at Axon is fast-paced, challenging and meaningful.
- We aim far and think big with a long-term view because we want to reinvent the world to be a safer, better place.
- We are committed to building diverse teams that reflect the communities we serve.
- Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment.
- All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures.
- Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
Equal Opportunity
- We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion.
- We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work.
- If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only.
- Axon will not respond to inquiries for other purposes.
- Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks.
- We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.
- All legitimate job openings are listed on our official careers page at https://www.axon.com/careers.
- If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.