Field Auto Damage Appraiser - Nassau County at Allstate | NY, US | Rezi

Field Auto Damage Appraiser - Nassau County at Allstate

Field Auto Damage Appraiser - Nassau County

Allstate · NY, US

2 weeks ago

Field Auto Damage Appraiser - Nassau County

Allstate · NY, US

14 days ago
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About the Role

As a Field Auto Appraiser, you will be at the forefront of our claims process, meeting customers at their location to write estimates and guide them through the repair or total loss process. This role involves in-person visits, virtual inspections, and written communication, offering a fast-paced, hands-on experience that blends technical know-how, customer service, and field work.

Responsibilities

  • Write estimates and guide customers through the repair or total loss process.
  • Perform in-person visits, virtual inspections, and written communication.
  • Evaluate damage on-site and collaborate with body shops and service providers.
  • Investigate claims by performing detailed reviews of damage and interpreting policies to determine coverage.
  • Communicate with customers via phone, email, and video chat to facilitate a fast, fair, and easy claims process.
  • Offer customers their preferred communication method to discuss claim needs and provide updates.
  • Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants.
  • Utilize multiple tools, including estimate tools, job aids, and settlement platforms, to manage claims.
  • Apply critical thinking skills to problem-solve in a fast-paced environment.
  • Ensure claims are documented accurately and in line with policy agreements.
  • Maintain clear, timely records in the claims system.
  • Obtain an adjusters' and/or appraisers' license in multiple markets within 60 days of hire.
  • Maintain all required licensing, including continuing education and renewal requirements.

Requirements

  • 3-5 years' experience in auto collision estimating using CCC or Mitchell.
  • High School Diploma or GED.
  • Proficient written and verbal communication skills.
  • Strong attention to detail and ability to write precise and comprehensive estimates.
  • Comfortable with utilizing technology and various platforms for claims processing.
  • Excellent time management and organizational skills.
  • Valid driver's license and willingness to travel.
  • Must be located in Nassau County - Long Island, NY.
  • Must be able to attend required training sessions, participate in virtual learning, and successfully complete the training program.
  • Must maintain all licensing required for the role.
  • Must have a dedicated, private workspace free from distractions if working from home.
  • Must have reliable internet with minimum speeds of 50 MB download and 5 MB upload if working from home.
  • Must join virtual interviews with camera on.
  • Must have Valid Photo Identification available at the start of the interview (unless an internal candidate).

Skills

  • Auto Body Repair
  • Auto Body Shop Management
  • Auto Body Work
  • Automotive Body Repair
  • Automotive Body Structure
  • Automotive Maintenance
  • Automotive Repair
  • Body Mechanics
  • Car Maintenance
  • CCC ONE
  • Negotiation
  • Repair Estimating
  • Vehicle Appraisals
  • Vehicle Valuation
  • Written Communication

Location

  • Nassau County - Long Island, NY

Work Type

  • Field-based
  • Full-time

Experience Level

  • 3-5 years

Education Level

  • High School Diploma or GED

Salary/Compensations

  • $60,000.00 - $117,700.00 annually

Benefits

  • Sign-on bonus of $5,000 may be offered to qualified candidates.
  • Company car may be available based on annual work mileage.
  • Mileage reimbursements for personal vehicle usage during work.
  • Onboarding, licensing, and role-specific training.
  • Competitive salary based on experience and qualifications.
  • Medical, dental, and vision coverage.
  • Allstate pension plan and 401(k) savings plan.
  • Ayco financial coaching.
  • Spring Health mental and emotional wellbeing resources.
  • Paid parental leave.
  • Adoption reimbursement.
  • Paid time off.
  • Tuition reimbursement.
  • Wellness incentives.
  • Comprehensive technology setup (laptop, monitors, headset, keyboard, mouse).
  • Monthly connectivity reimbursement for eligible remote employees.

About the Company

  • At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties.
  • For more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs.
  • We have a history of industry leadership in areas such as pricing sophistication, telematics, and device and identity protection.
  • Joining our team is an opportunity to shape the future of protection while supporting causes that mean the most to you.
  • We are a winning team making a meaningful impact.

Equal Opportunity

  • Allstate generally does not sponsor individuals for employment-based visas for this position.
  • It is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
  • For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance.
  • For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
  • To view the “EEO Know Your Rights” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.
  • To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
  • It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.