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About the Role
The Managing Director provides internal and external support to enhance key client relationships, collaborating with and supporting the firm’s strategic initiatives. This role involves direct client interaction to ensure team performance and address billing or collections issues. Additionally, it encompasses group administrative management, including conflicts, billing, collections, hiring, training, and knowledge content, while supporting a senior-level Partner in managing their business.
Responsibilities
- Ensure compliance with client outside counsel guidelines and reporting requirements.
- Support client-facing administrative needs, including status reports, budgets, and performance metrics.
- Partner with pricing and legal project management teams to develop and maintain alternative fee arrangements and matter plans.
- Oversee pitch and proposal activity, matter opening, budgeting, and compliance with client guidelines.
- Monitor WIP, billing, collections, and profitability metrics for the partner’s portfolio.
- Coordinate with billing teams to ensure timely and accurate invoicing aligned with client requirements.
- Work with collections on tracking payments and allocations.
- Track and report on key financial KPIs, proactively identifying risks and opportunities.
- Serve as the primary liaison between the partner and internal business teams.
- Lead and coordinate a multi-disciplinary team to deliver exceptional client service and operational excellence.
- Implement best practices for matter management, workflow optimization, and resource allocation.
- Identify and implement process improvements to enhance efficiency and reduce administrative burden.
- Leverage firm technology platforms for matter tracking, reporting, and collaboration.
- Train and mentor team members on best practices and tools.
- Involved in strategic planning process.
- Ensure strategic plan outlines actions to achieve Firm performance goals.
- Monitor plan execution and regularly report on progress against plan to Practice Group Leader and Firm Leadership.
- Adjust plan to ensure it remains relevant in light of changing market dynamics, economic climate and business trends.
Requirements
- Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
- Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
- Provide timely, accurate, and quality work product.
- Successfully meet deadlines, expectations, and perform work duties as required.
- Foster positive work relationships.
- Comply with all firm policies and practices.
- Engage in both physical and sedentary activity, such as working at a computer for extended periods, participating in digital/virtual conference calls, and participating in meetings as needed.
- Ability to work under pressure and manage competing demands in a fast-paced environment.
- Perform all other duties, tasks or projects as assigned.
- Embrace and uphold firm values.
- Willing to travel as needed.
Skills
- Superior communication skills
- Demonstrated ability to present complex information to senior leadership
- Innovative
- Creative
- Proactive
- Broad range of professional interaction
- Demonstrated leadership skills
- Problem solving
- Planning
- Negotiating
- Decision-making
- Strategic advisor capabilities
- Confidentiality
- Tact
- Resourcefulness
- Dedication to exceptional client service
- Proficiency in firm technology platforms
Location
- Washington, DC
- Baltimore
- Boston
- New York
- Northern Virginia
- Philadelphia
- Short Hills
Work Type
- Hybrid work schedule
- Remote
- In-office
Experience Level
- 10+ years of legal/law firm experience within practice management
Education Level
- Bachelor's Degree in Legal Studies, Finance, Business Administration, or similar field
- JD (Preferred)
Salary/Compensations
- $203,438 - $275,000 per year
Benefits
- Medical/dental/vision insurance
- 401(k)
About the Company
- DLA Piper is, at its core, bold, exceptional, collaborative and supportive.
- Our people are the backbone, heart and soul of our firm.
- DLA Piper is a place you can engage in meaningful work and grow your career.
Equal Opportunity
- DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.