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About the Role
Join dnata USA at JFK Airport as a Ground Service Agent and be part of an award-winning team that reconnects a better world. This role is crucial for keeping flights safe, on time, and efficient, offering opportunities for cross-training and career advancement in a dynamic aviation environment.
Responsibilities
- Guide inbound and outbound airplanes to and from gates.
- Lift, load, unload, and transport passenger bags and cargo to and from aircraft, carts, dollies, and conveyors.
- Drive and/or operate ground support equipment such as tow tractors, belt loaders, and baggage tugs.
- Maintain safety and security on the ramp by following dnata’s award-winning safety procedures.
- Communicate efficiently with ground personnel and flight crews.
- Work collaboratively with other departments.
- Follow all federal, state, airport, and company regulations and procedures.
- Perform other duties as assigned, including cross-training in related functions like cabin cleaning, cargo handling, or passenger services.
- Engage in physical activity, including standing, lifting, bending, stooping, pushing, and pulling, for extended periods of time.
- Safely handle up to 70 pounds regularly and ascend/descend jetway stairs while carrying baggage.
- Work outdoors in all types of weather and around active aircraft and machinery.
Requirements
- A valid state driver’s license and the ability to obtain FAA/Airport-required authorizations.
- The ability to pass SIDA airport clearance and all required training tests.
- Reliability, teamwork, and a desire to take on new challenges.
- Eagerness to grow and learn multiple skills.
Skills
- Precision
- Situational awareness
- Ramp logistics
- Teamwork
- Technical proficiency
- Operational safety
- Compliance
- Coordination
- Communication skills
- Cross-functional exposure
- Regulatory knowledge
- Basic computer literacy
Location
- JFK Airport, New York City
- Terminal 1
Work Type
- Full-time
- Includes weekends and holidays
Experience Level
- Entry Level
Education Level
- High school diploma or GED equivalent
Salary/Compensations
- $22.00 per hour
Benefits
- Weekly pay
- Paid training
- Paid uniforms
- Paid time off
- 401(k) plan
- Global career opportunities
About the Company
- dnata is more than a global air and travel services provider, connecting people with possibilities and opportunities across 130+ airports in 34 countries.
- We are powered by a bold vision to be the world’s most admired air and travel services provider.
- Our core values are: safe, play to win, respect everyone and work together as a team, and future thinking.
- dnata fosters diversity, nurtures ambition, and celebrates achievement.
- dnata USA keeps 27 of the country’s major airports connected.
- dnata is one of the world’s largest air services providers, operating in 129 airports across 35 countries and partnering with over 300 airlines.
- We have been named “Ground Handler of the Year” seven years in a row.