Project Manager at Global Payments Inc. | AU | Rezi

Project Manager at Global Payments Inc.

Project Manager

Global Payments Inc. · AU

2 weeks ago

Project Manager

Global Payments Inc. · AU

14 days ago
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About the Role

Play a key role in helping customers successfully transition their data into the Sentral School Management Platform. Take ownership of high-value client projects from initial kick-off through to go-live and transition into ongoing support. Serve as the primary interface between Sentral and customers, building trusted client relationships, bringing structure to complex implementations, and coordinating cross-functional teams. Work closely with schools and education organizations to ensure customers are prepared, supported, and confident throughout their implementation journey. Thrive in a fast-paced SaaS environment, enjoy solving complex problems, and excel at keeping clients and cross-functional teams aligned.

Responsibilities

  • Own end-to-end client implementations, from discovery and planning through go-live and transition to ongoing support.
  • Act as the primary client contact, building strong relationships, managing expectations, and delivering an excellent implementation experience.
  • Lead project planning and governance, managing scope, timelines, milestones, risks, dependencies, changes, and stakeholder communications.
  • Coordinate cross-functional teams across Implementation, Sales, Product, Engineering, Data Migration, Training, and Support to deliver successful migrations, integrations, testing, training, and deployment.
  • Drive successful project outcomes by proactively resolving risks and escalations, supporting complex or at-risk engagements, and continuously improving implementation processes.

Requirements

  • 5+ years of project management or consulting experience, ideally within a vendor environment.
  • Experience successfully delivering government projects.
  • Experience managing project stakeholders, budgets, resources, risks, and competing priorities.
  • Experience consulting on or configuring business software solutions.
  • Experience working within a SaaS environment.
  • Background or experience within education and/or technology.
  • Strong client-facing, communication, collaboration, and stakeholder-management skills.
  • Demonstrated ability to work effectively in a fast-paced and frequently changing environment.
  • Strong customer empathy with experience delivering excellent client outcomes and achieving or exceeding KPIs.
  • A continuous-improvement mindset with experience identifying opportunities to optimize processes.
  • Ability to obtain and maintain a Working with Children Check, where required.

Skills

  • Project Management
  • Consulting
  • Client Relationship Management
  • Stakeholder Management
  • SaaS Environment
  • ETL
  • Data Preparation Tools
  • Tableau Prep
  • Single Sign-On (SSO) Implementations
  • SAML
  • Microsoft Entra ID
  • DNS Concepts
  • SSL Certificate Installation
  • Data Migration
  • Systems Integration

Experience Level

  • 5+ years

Education Level

  • Project Management or Agile accreditation (PMP, PRINCE2, CSM, CSP, or PMI-ACP)

Salary/Compensations

  • AUD 130,000 to 150,000 + superannuation

About the Company

  • Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
  • Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.