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About the Role

You’ll help protect and strengthen HSBC’s reputation through communications strategies that advance our customers’ goals and our own. You’ll bring transparency, clarity and consistency to how we communicate, advance our purpose, priorities and values and build pride and confidence. You’ll be the lead communications partner for HSBC’s GPS business, developing and activating an integrated communications strategy aligned to GPS strategic priorities and growth plans.

Responsibilities

Own the development and activation of an integrated communications strategy for the GPS business aligned to strategic priorities and growth plans
Partner with the Global Head of GPS as a strategic communications advisor and primary communications business partner
Develop and implement integrated communications plans and activities that support business strategy, priorities and growth plans
Create communications narratives and key messages, including for emerging themes shaping the payments industry
Deliver content and campaigns for GPS, including collateral and measurement of impact
Influence stakeholders through expert counsel on strategic communications and coach on delivery and story-telling
Partner with CIB Media Relations, CIB Marketing and Group Communications to plan and deliver joined-up communications programmes
Provide change communications support for strategic business programmes to strengthen connectivity within GPS and collaboration across Communications teams

Requirements

Demonstrate a proven track record of developing, managing and implementing integrated communications plans and translating these into practical delivery programmes
Apply strong stakeholder management skills, including working confidently and effectively with senior executives
Use best-practice measurement and insight to inform activity and maintain focus on business outcomes
Show the ability to understand business issues and devise communication solutions that deliver results, constructing fresh approaches where appropriate
Bring experience working in complex environments, prioritising and reconciling competing demands and resolving issues quickly
Demonstrate strong interpersonal, strategic planning and project management skills across multiple priorities
Evidence excellent verbal and written communication skills alongside up-to-date knowledge of communication trends and best practice
Bring knowledge or experience of corporate and institutional banking and transaction banking alongside broad knowledge of the financial services industry and global marketplace

Skills

Strategic planning
Project management
Interpersonal skills
Verbal communication
Written communication
Communication trends
Communication best practice
Corporate banking
Institutional banking
Transaction banking
Financial services industry knowledge
Global marketplace knowledge

Location

Work Type

Full-time

Experience Level

Experienced professional

Benefits

Tailored professional development opportunities
Competitive pay and benefits package
Private healthcare for all UK-based employees
Enhanced maternity and adoption pay and support
Contributory pension scheme with a generous employer contribution

About the Company

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
Opening up a world of opportunity.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

Equal Opportunity

We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.