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About the Role

We are investing in our owned social channels to grow share of voice and tell a clearer, more connected company story across LinkedIn, X, Instagram and YouTube. This role will take direct ownership of X, manage its day-to-day operations, and analyze social performance data across all owned channels. The goal is to create a feedback loop between audience behavior, content strategy, and creative production.

Responsibilities

Own X strategy, programming, and daily execution.
Develop a distinctive voice and clear role for Harvey on X.
Create posts specifically for X, not repurposed LinkedIn content.
Identify proactive, reactive, and real-time opportunities to join relevant conversations on X.
Support product launches, research, events, partnerships, customer stories, and company announcements on X.
Build recurring formats and programming to encourage repeat engagement.
Write and edit clear, sharp copy tailored for the platform.
Monitor replies, mentions, and relevant conversations on X.
Collaborate with the Social Content and Community Manager on engagement and response coverage.
Support founder, executive, and employee amplification on X where appropriate.
Exercise sound judgment in situations involving brand, reputation, or customer sensitivity.
Track changes to X and adapt the strategy as the platform evolves.
Pull weekly and monthly performance analysis across X, LinkedIn, Instagram, and YouTube with the Social Manager and Social Content and Community Manager.
Collaborate with the social team to analyze performance drivers beyond surface metrics.
Identify patterns across format, topic, audience, timing, creative approach, and distribution.
Translate findings into specific programming and creative recommendations.
Use third-party analytics tools to track follower growth, reach, engagement, clicks, sentiment, and other channel-specific signals.
Analyze performance during major launches, events, and campaigns using third-party and channel analytics.
Work with Content Operations on data accuracy, UTMs, reporting processes, and dashboards.
Incorporate audience and performance insights into quarterly strategy and planning.
Review owned and third-party findings on legal AI conversations, share of voice, and competitor activity.
Identify meaningful signals from routine noise in social listening and competitive intelligence.
Connect listening and competitive insights with channel performance data to understand what is working.
Translate audience questions, competitor moves, and emerging conversations into programming and creative recommendations.
Write concise readouts for Social, Marketing, and company leadership.
Flag opportunities and risks early for team action.
Partner closely with the Social Manager on channel strategy, campaign planning, and editorial priorities.
Help translate company priorities into programming for each platform.
Bring performance insights into the creative briefing process.
Support social coverage during major events and launches.
Collaborate with Content, Communications, Product Marketing, Customer Engagement, and Harvey Creative Studio.
Help build repeatable processes without adding unnecessary approval layers.
Execute tasks directly while also improving team decision-making processes.

Requirements

5+ years of experience in social strategy, social media, audience development, digital publishing, or a related field.
Deep knowledge of X and a proven track record of growing or reshaping a significant brand presence there.
Strong editorial judgment and the ability to write sharp, platform-appropriate copy.
Experience managing an active social channel in a fast-paced environment.
Strong analytical skills and comfort working with social performance data.
Ability to explain the reasons behind content performance, not just report numbers.
Experience using social listening, competitive analysis, and share-of-voice data to inform strategy.
A habit of translating data into specific creative and programming recommendations.
Experience designing social tests and evaluating results honestly.
Familiarity with social publishing, analytics, and listening platforms.
Good instincts for real-time content, reputational risk, and sensitive situations.
Experience presenting insights to senior marketing or company leaders.
Excellent communication skills and a collaborative work style.
Comfort making decisions with incomplete information and adapting to shifting priorities.
Genuine interest in legal technology, AI, and the evolution of professional work.
Analytical fluency, curiosity, and the ability to tell a clear story with data, combined with strong social instincts.
Experience in B2B technology, media, professional services, legal, or another complex industry is helpful but not required.

Skills

Social Strategy
Social Media Management
Audience Development
Digital Publishing
X (Twitter) Expertise
Content Creation
Copywriting
Social Media Analytics
Performance Analysis
Social Listening
Competitive Analysis
Share of Voice Analysis
Data Interpretation
Creative Development
Programming Strategy
Real-time Content
Reputational Risk Management
Cross-functional Collaboration
Process Improvement
Communication Skills
Analytical Fluency
Data Storytelling
Social Publishing Platforms
Social Analytics Platforms
Social Listening Platforms

Location

Remote

Work Type

Full-time

Experience Level

5+ years

Salary/Compensations

$112,000 - $154,000 USD

About the Company

Harvey is transforming how legal and professional services operate by combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise.
The company is reshaping how critical knowledge work is done and is at a true inflection point with strong product-market fit and world-class investor support.
Harvey is scaling fast and defining a new category in real time.
The team operates with intensity, stays close to customers, and pushes for excellence, guided by values of Decisiveness, Simplicity, and Job's Not Finished.
Harvey is committed to building a generational company and is just getting started.

Equal Opportunity

Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai.