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About the Role

Lead day-to-day activities of a team of Direct Sales Representatives, focusing on prospecting and cultivating relationships to deliver sales targets. Demonstrate knowledge of pricing, product changes, and service processes. Act as a subject matter expert for sales systems and tools. Provide updates and coaching to the team, monitor performance, and collaborate on sales incentives. Manage headcount and support community relationships.

Responsibilities

Lead day-to-day activities of a team of Direct Sales Representatives.
Focus on Single Family prospecting door to door as well as Multi-Dwelling Unit relationships.
Engage, market, and cultivate rewarding partnerships to deliver sales targets.
Demonstrate knowledge on the latest pricing, product changes and service processes.
Stay abreast of local competition.
Be a subject matter expert as it relates to all systems and tools that the sales channel uses day to day.
Provide regular updates to Direct Sales Representatives via weekly team meetings.
Focus on daily activities to understand how team members are performing to bi-weekly targets.
Reviews overall team performance to track achievement to monthly new customer budgeted sales progress.
Conduct one on one coaching, which includes field ride alongs, documenting productivity and ensuring consistent performance management.
Collaborate with counterparts across the Region in the development/creation of new sales incentives and recognition opportunities.
Responsible for maintaining budgeted headcount.
Partner with recruiting to source candidates and conduct interviews.
Seek and develop positive relationships within the local communities to enhance the company’s branding image.
Ensure team maintains a neat appearance and presents themselves professionally.
Support and manage residential multi-unit dwelling customers and secure strong partnerships with property managers and leasing agents.
Understand and follow all company safety standards and practices.
Understand and follow applicable OSHA and National Electric Safety Code rules and regulations.
Other duties as assigned.

Requirements

College degree or high school diploma; equivalent combination of education and sales experience.
Minimum 3 years’ experience in management.
Basic knowledge and aptitude of telecommunications Direct Sales or other face to face sales.
Knowledge of the cable industry, regional communities, customers and staff.
Proven record of delivering above expected performance from sales teams.
Highly productive and prioritizes multiple tasks to maximize customer acquisition and retention.
Effectively works and communicates with other workgroups.
Facilitates a harmonious team environment.
Recognizes the importance of quality in providing a competitive edge.
Valid driver’s license and satisfactory driving record as determined by the Company.

Skills

Strong organization skills with attention to detail and accuracy.
Highly productive and prioritizes multiple tasks.
Highly proficient using MS Office products: Word, Excel, PowerPoint.
Willingness and ability to quickly learn and understand the cable industry, regional communities, and customers.

Location

Austin, Texas and surrounding territory

Work Type

Hybrid
Full-time

Experience Level

Minimum 3 years’ experience in management

Education Level

College degree or high school diploma; equivalent combination of education and sales experience.

Salary/Compensations

$75,000 base
Up to $140,000 or more with uncapped commissions
Targeted commissions at full attainment are up to $65,000 annually, or more.

Benefits

401k retirement plan, with employer match
Insurance options including: medical, dental, vision, life and STD insurance
Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
Floating Holiday: 40 hours per year
Paid Holidays: 7 days per year
Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
Tuition reimbursement program
Employee discount program

About the Company

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.
We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world.
At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
Our commitment to excellence extends beyond infrastructure.
We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity.
Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve.
We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys.
At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Equal Opportunity

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.
Discrimination of any kind has no place here.
We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law.
We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.