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About the Role
As a Territory Sales Manager, you’ll oversee the commercial performance of multiple stores, lead and motivate sales teams, and ensure that every commercial customer receives WOW! Customer Service. You’ll develop market strategies, manage key accounts, and partner with operations to drive profitability and customer satisfaction. This role requires strong leadership, sales acumen, and a commitment to excellence.
Responsibilities
- Build loyalty and trust with current and prospective commercial customers
- Visit accounts regularly to ensure service quality and timely deliveries
- Address customer concerns and turn complaints into compliments
- Drive sales growth and profitability across the territory
- Motivate and lead Commercial Managers and Mobile Sales Reps to achieve targets
- Develop market analysis and action plans for commercial accounts
- Identify new business opportunities through face-to-face and phone outreach
- Partner with Operations to ensure smooth customer experience from order to fulfillment
- Ensure stocking programs are maintained weekly per policy
- Monitor store performance and provide feedback to improve service and productivity
- Lead and coach Commercial AutoZoners to deliver WOW! Customer Service
- Ensure compliance with company policies, loss prevention, and safe driving procedures
- Maintain a safe working environment and enforce PPE usage
- Properly maintain company vehicle and report maintenance issues
- Analyze sales reports and take appropriate action
- Understand and apply P&L and gross profit principles
- Follow accident procedures and ensure driver status compliance
Requirements
- Minimum 3 years of outside sales experience (automotive industry preferred)
- Experience managing or leading teams (direct or indirect)
- Strong communication, negotiation, and organizational skills
- Ability to travel at least 50% of the time, including overnight travel
- Understanding of sales metrics, customer development plans, and profitability analysis
- Proven integrity, passion, and drive for success
- Automotive industry experience or technical product knowledge
- Familiarity with commercial account management tools or CRM systems
- Experience developing and executing territory growth strategies
- Ability to coach and mentor sales teams to peak performance
- Strong customer service orientation and problem-solving skills
- An online application is required.
Skills
- Sales
- Leadership
- Customer Relationship Management
- Sales Strategy
- Market Analysis
- Operational Excellence
- Team Management
- Safety Compliance
- Reporting
- Profit and Loss Analysis
- Communication
- Negotiation
- Organization
- Customer Service
- Problem-solving
Location
- Multiple stores
Work Type
- Full-Time
- Travel
Experience Level
- Minimum 3 years of outside sales experience
- Experience managing or leading teams
Salary/Compensations
- Competitive pay
Benefits
- Medical, dental and vision plans
- Exclusive discounts and perks, including an AutoZone in-store discount
- 401(k) with company match and Stock Purchase Plan
- AutoZoners Living Well Program for free mental health support
- Opportunities for career growth
- Paid time off (for Full-Time)
- Life, and short- and long-term disability insurance options (for Full-Time)
- Health Savings and Flexible Spending Accounts with wellness rewards (for Full-Time)
- Tuition reimbursement (for Full-Time)
About the Company
- AutoZone’s Commercial Sales team is dedicated to delivering exceptional service and driving growth across our network of commercial accounts.
- Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas.
- Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners.
- Working at AutoZone means being part of a team that values dedication, teamwork, and growth.
- We provide tools and support to help you succeed and drive your future.
Equal Opportunity
- AutoZone, and its subsidiary, ALLDATA are equal opportunity employers.
- All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
- We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families.
- An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense, any documentation or information demonstrating the rehabilitation of the applicant, the time elapsed since the offense, and any other relevant information.
- This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the New York City Fair Chance Act, the Philadelphia Fair Chance Hiring Act, and the U.S. Virgin Islands Fair Chance for Employment Act.