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About the Role
As a Retail Assistant at the Samsung Experience Store, you will embody the brand's ethos and provide inspirational customer service. Your focus will be on enriching customers' connected lives by introducing them to Samsung's products and services.
Responsibilities
- Assist customers in understanding and utilising Samsung products.
- Deliver exceptional customer service.
- Showcase Samsung products and services to customers.
- Provide basic device repair services.
- Maintain a welcoming and organised store environment.
- Ensure compliance with health and safety regulations.
- Stay updated on the latest Samsung products and technologies.
Requirements
- Passionate about people with excellent interpersonal skills.
- Commercially minded with a results-driven approach.
- Adaptable and able to thrive in a fast-paced environment.
- Genuine love for technology and staying updated with trends.
- Hunger for knowledge and continuous learning.
Skills
- Customer Service
- Sales
- Basic Device Repair
- Interpersonal Skills
- Adaptability
- Tech Savvy
Location
- Samsung Experience Store, Oxford St
Work Type
- Full-time
- Retail
Experience Level
- Entry Level
Salary/Compensations
- £14.80 per hour
Benefits
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Induction Training
- FCA Training
- Product Training
- Customer Journey Training
About the Company
- PRS& Samsung offers a platform to grow and develop skills in the tech retail industry.
- We have an enthusiastic team that shares a passion for technology and customer satisfaction.
- We provide opportunities for learning and career advancement.
- We have a dedicated Learning and Development team for professional training.