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About the Role
The Account Manager, Programmatic is a pivotal leadership role responsible for team management, client relationship ownership, and supporting the associate director in achieving strategic success. This role combines deep programmatic expertise with strong leadership skills to drive client growth, foster team development, and ensure operational excellence.
Responsibilities
- Hold accountability for campaign performance and quality of execution across the assigned client portfolio.
- Set overarching campaign strategies, including targeting, bidding, platform mix, and data usage.
- Drive account strategy by utilizing the Omni marketing intelligence platform and ROI-informed decisioning.
- Drive the development of internal best practices and innovative techniques for performance gains and operational efficiency.
- Take ownership of professional development by consistently completing DSP certifications and advanced trainings.
- Act as a subject matter expert, developing strategic relationships with key technology and media partners.
- Own and manage day-to-day client and agency partner relationships, acting as the primary senior point of contact for programmatic strategy and performance.
- Lead the development of client strategy, annual account plans, and innovative marketing solutions.
- Translate client business objectives into actionable, strategic campaign plans.
- Lead client-facing presentations, communicating campaign performance, strategic recommendations, and new growth opportunities.
- Identify and capitalize on opportunities for account growth, including upselling existing clients and contributing to new business development.
- Formally manage and mentor a team of programmatic specialists, including managing workloads, providing performance feedback, and supporting career development.
- Ensure all team members are trained on programmatic best practices, internal processes, and new platform capabilities.
- Foster a collaborative, high-performing team environment.
- Inform and escalate team or client challenges to senior leadership, providing proactive solutions.
Requirements
- 4-5 years of progressive experience in programmatic media, with a proven track record of client success.
- 1-2 years of experience in a team leadership or mentorship capacity (direct or indirect management).
- Expert-level, hands-on-keyboard experience with major DSPs, DMPs, ad servers, and verification partners.
- Strong business acumen with demonstrated ability to manage client relationships and identify growth opportunities.
- Exceptional analytical, problem-solving, and communication skills.
- Proven ability to lead, train, and inspire junior team members.
Skills
- Programmatic media
- Team management
- Client relationship management
- Strategic planning
- Campaign strategy
- Targeting
- Bidding
- Platform mix
- Data usage
- Omni marketing intelligence platform
- ROI-informed decisioning
- DSP certifications
- Advanced trainings
- Technology and media partnerships
- Account planning
- Marketing solutions
- Performance analysis
- Upselling
- New business development
- Mentorship
- Brand safety
Location
- Hybrid
Work Type
- Hybrid
- Full-time
Experience Level
- 4-5 years programmatic media experience
- 1-2 years team leadership/mentorship experience
Salary/Compensations
- $70,000 - $80,000
Benefits
- Generous paid time off (minimum 37 days)
- Four-day long weekends
- Half-day summer Fridays
- Meeting-free Friday afternoons year-round
- Flexible hybrid work model
- Formal training opportunities (including mental health and inclusion education)
- Opportunity to grow within a global network of agencies
- Community-based employee groups
About the Company
- Omnicom Media is a global network of agencies.
- Omnicom is committed to hiring and developing exceptional talent.
- Omnicom believes that celebrating differences makes them better together.
Equal Opportunity
- Omnicom is an equal opportunity employer, committed to providing equal employment opportunities to all employees and applicants without regard to race, colour, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, disability, or any other basis prohibited by applicable federal, provincial, or municipal law.
- Accommodation is available in any aspect of the selection process.